B2B Business Developer

at  Neuhaus

Hybride (Vlezenbeek)
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Wij zijn de uitvinders van de Belgische praline. Elke dag schrijven onze mensen verder aan het unieke Neuhaus verhaal. Dat verhaal begint in 1857, wanneer Jean Neuhaus zijn winkel opent in de Koninginnegalerij in Brussel. Kwaliteit en customer experience staan bij ons centraal en dat is precies waar onze mensen zich elke dag met hart en ziel voor inzetten. De trots om voor de uitvinder van de praline te werken, typeert elke werknemer.
TO DO
We are the inventors of the Belgian praline. Every day, our people continue to write the unique Neuhaus story. That story began in 1857, when Jean Neuhaus opened his first boutique in the Queen’s Gallery in Brussels. Quality and customer centricity are central to us, and that’s exactly what our people put their heart and soul into every day. The pride of working for the inventor of the praline characterizes every employee. To strengthen our commercial B2B Team, we are hiring a B2B Business Developer.

B2B BUSINESS DEVELOPER

We are seeking a dynamic B2B Business Developer to manage and expand our business customer portfolio, reporting directly to the B2B Manager. The ideal candidate will focus on cultivating relationships, securing new deals, and streamlining sales processes, ensuring exceptional service aligned with our premium brand.
Who is a Neuhaus B2B customer? Think about large companies gifting delicious Neuhaus pralines for Christmas to their employees, or 5-star hotels leaving a premium chocolate on their guest’s bed, or a private bank offering Neuhaus pralines to their clients.

Your key responsibilities include managing the Neuhaus B2B customers, improving sales processes and coordinating execution. The ideal candidate will help us accelerate the small and medium business segment, a segment that requires standardisation of deals and increased efficiency through automation.

• Manage and nurture B2B customers: cultivate existing relationships and secure new deals, focusing on key seasonal opportunities such as Christmas, Easter, and Saint Nicholas.
• Expand market presence: actively seek new B2B customers, targeting sectors such as hotels, banks, and deli stores.
• Deliver exceptional service: ensure our B2B customers receive unparalleled service, reflecting the Neuhaus premium brand and exceeding their expectations.
• Coordinate with our atelier: collaborate closely with the chocolate atelier team to ensure seamless execution of deals, considering praline capacities and timelines. Meticulously plan and manage deals from inception to completion.
• Innovate the B2B business: develop and conceptualize the B2B product catalogue, tailoring it to customer needs and market trends. Adapt the Neuhaus product range, create beautiful packaging, and set appropriate pricing for the products.

TO BE

• Bachelor’s or Master’s degree with a Proven experience (minimum 5 years) in B2B sales and business development.
• Customer-centric mindset: Exceptional relationship-building skills and a focus on customer satisfaction.
• Excellent language skills in Dutch, French, and English are essential.
• Creative and structured approach: Ability to balance creativity with systematic product development and management. Excellent organizational and planning skills.
• Proactive and results-oriented: A dynamic mindset with a strong focus on achieving results.

• Manage and nurture B2B customers: cultivate existing relationships and secure new deals, focusing on key seasonal opportunities such as Christmas, Easter, and Saint Nicholas.
• Expand market presence: actively seek new B2B customers, targeting sectors such as hotels, banks, and deli stores.
• Deliver exceptional service: ensure our B2B customers receive unparalleled service, reflecting the Neuhaus premium brand and exceeding their expectations.
• Coordinate with our atelier: collaborate closely with the chocolate atelier team to ensure seamless execution of deals, considering praline capacities and timelines. Meticulously plan and manage deals from inception to completion.
• Innovate the B2B business: develop and conceptualize the B2B product catalogue, tailoring it to customer needs and market trends. Adapt the Neuhaus product range, create beautiful packaging, and set appropriate pricing for the products