B2B portal product manager

at  KimberlyClark

YOUR JOB

You will lead the vision, strategy and management of Kimberly Clark Distributor portals for our International markets that enable our distributors to more effectively partner and work with us. The role will own the development and experience of KCP’s product in partnership with our DTS team and regional partners. Responsibilities will include driving the product’s vision, development roadmap, project intake with business / customer stakeholders, requirements scoping, and directing resources for major features projects and day to day minor request management. Daily responsibility will also include managing through various stages of product lifecycle for the product including project brief, concept, requirements scoping, UX, design, development, testing, deployment, and retrospectives. This person will also be accountable for communicating with internal stakeholders on the product’s performance and progress and digital initiatives status updates.

ABOUT US

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. K-C Professional®. You already know our legendary brands—and so does the rest of the world. In fact, 25% of people in the world use Kimberly-Clark products every day, and it takes the absolute best people to make that happen.
We’re founded on 150 years of market leadership, and we’re always looking for new and better ways to perform, especially when it comes to product and process innovation. Our customers are always looking for new and better. Our competitors won’t stop evolving. And our communities demand responsible corporate practices. We need bold, transformative ideas from people who can turn them into reality. That means there’s no time like the present to make an impact here. It’s all waiting for you at Kimberly-Clark; you just need to log on!

• Drive portal vision, strategy and roadmap. Including need assessment, Market Research of Personas, Customer Journeys, Problem & Opportunity Identification, business case development, resource planning, roadmap development and stakeholder alignment for our international market
• Deliver successful execution on the roadmap to improve the customer experience and capabilities. Lead product development activities through the full development process in partnership with regions and DTS including but not exclusively (gathering and refining priorities; building specifications and requirements based on business; effectively create user stories; set priorities and manage a backlog of features and functionality; lead UX/front-end requirements and back-end/functionality requirements; support testing process and define acceptance criteria; define key measurable outcomes and key KPIs across adoption, performance and CX)
• Manage the overall international on-going product management that drives strong user adoption, successful customer experiences and business impact. Including managing the product through the entire product lifecycle, partner with DTS to troubleshoot service disruptions for the product, create and maintain documentation for ongoing product management/maintenance and user on and off boarding, and drive best practice around compliance of data. Measure business outcomes and ongoing KPIs to demonstrate business impact.