B2B SALES & OPERATIONS WORKING STUDENT (F/M/D)

at  IVY OAK GmbH

YOUR CHALLENGE

• Provide support across all sales functions, including reporting, order management, and executing IVY OAK’s operational processes
• Communicate with B2B customers and agents via phone and email to build and maintain strong relationships
• Ensure operational excellence by meeting deadlines, maintaining accuracy, and continuously seeking ways to improve processes
• Collaborate with customers, the sales team, and the operations team to thoughtfully resolve order issues
• Assist our Head of Sales and B2B Sales & Operations Manager with day-to-day tasks, particularly during sales campaigns in our showrooms
• Manage size scales and other key data within SAP to ensure timely deliveries and prevent or resolve chargebacks

YOUR CORE SKILLS

• Currently enrolled in a degree program in business administration, e-commerce, fashion management, or a related field
• Apprenticeship or initial experience in sales is a plus
• Strong motivation to deliver exceptional service to our B2B client
• Excellent analytical skills with a passion for working with numbers and data
• Proficiency in MS Office, particularly Excel
• Comfortable in fast-paced environments, with a proactive and collaborative approach to work. Open to change and eager to find improvements and practical solutions
• Organized and structured working style, with a sense of ownership and responsibility to manage tasks efficiently and meet deadlines
• Fluency in English is required; knowledge of German is a plus
• Knowledge or interest in sustainability, CSR, and circular economy is a big advantage

ABOUT US

IVY OAK is a Berlin-based advanced contemporary occasionwear brand founded by Caroline Gentz in 2016. The collections are defined by their signature handwriting, selections of high-quality fabrics and attention to detail. The brand’s true mission is to disrupt the fashion industry, working towards more conscious choices, creating a meaningful long-lasting wardrobe for today’s community and the generations to come.
The brand encompasses more than just fashion and acquires a need for responsible practices, transparent communication and above all to strive for change. IVY OAK accepts, deforms, relearns, and transforms with a view to the world, life and the challenges of our society.
IVY OAK is one of Europe’s renowned fashion labels and is represented beyond the borders of Europe with its own online store and through various retail partners

Please refer the Job description for details