B2C Specialist

at  Bayer

B2C SPECIALIST

Ever feel burnt out by bureaucracy? Us too. That’s why we’re changing the way we work— for higher productivity, faster innovation, and better results. We call it Dynamic Shared Ownership (DSO). Learn more about what DSO will mean for you in your new role here https://www.bayer.com/en/strategy/strategy

• Customer Services attention (Telephone, visit, e-mails) in the timely follow up of queries in the statement of accounts, debit notes and payments.
• Collection Management of Colombia Top 10 Customers working in collaboration with Commercial to accomplish the collection of overdue.
• Generate account receivables and report the overdue invoices to sales representative for collection management.
• Conciliation of top customer accounts considering the complexity of disputes, commercial plans and payment calendarization of the customers.
• Look for financial strategies along with Commercial for alternatives to improve the payment flow of top customers.
• Risky Analysis according to Credit Policy of the top 10 customers with controls and monitoring of the market situation.
• Responsible for sending the information to SSF / Collections to guarantee the application of the payments in a timely manner. Collaborate in the requirements of Internal and External Audits.