B3 Administrator/Receptionist

at  Barnet Enfield Haringey Mental Health NHS Trust

An exciting opportunity has arisen to join Haringey CAMHS to administratively support service delivery. This role is based in the Trailblazers team, wellbeing workers, mental health professionals and other partners who support the emotional wellbeing of children, young people and parents. Trailblazers work within selected Haringey schools raising the profile of mental health, offering a service to talk and get further support if needed.
If you have the abilities to undertake general administrative and office duties, to contribute to the effective operation of a multi-disciplinary team and if you like working in a energetic environment and are able to communicate clearly with people of different ages, ethnic backgrounds/abilities as well as professionals, this may be the job for you. You will need to be a team player, with good IT and minute taking skills (typing/Microsoft Outlook/ Word/Excel) as well as working knowledge of RIO.
1. To have good IT skills (Word, Excel, Outlooketc), arrange appointments, drafting and typing of letters, typing of assessments and any general
correspondence/task (i.e. Envoy) as requested by the team.
2. To receive information/referrals from professional agencies, GP’s, carers and staff and adher to processes in accordance to IG guidelines.
3. To ensure all messages given verbally, written or by telephone are passed on to the correct named staff/discipline within an appropriate timescale and via email where possible.
4. To have a good working knowledge of the Trust’s patient medical records system “RiO”.
5. Receive incoming post and emails, collating with previous correspondence before passing to the team.
6. Photocopying and collating documents as required.
7. Deal with correspondence on behalf of the team.
8. Ensure good working relationships with all staff, the organisation and outside agencies.
The partnership between Barnet, Enfield and Haringey Mental Health NHS Trust (BEH) and Camden and Islington NHS Foundation Trust (C&I) is going from strength to strength since it was originally established in 2021 forming the North London Mental Health Partnership.
In order to meet the needs of the new Partnership services you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Enfield and Harringay Trust and Camden and Islington Trust. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.
This vacancy may close early.

Good knowledge and proficiency of Microsoft packages to include Word, Excel, PowerPoint, Outlook, Attend Anywhere, MS Teams

• Good knowledge and proficiency of Trust systems to include, RiO, eRostering, Clares (stationary)
• Excellent verbal and written communication skills
• Polite & calm in challenging situations
• Keyboard skills to ensure accuracy, speed and optimum use of functions
• Ability to plan, prioritise and organise a number of activities and continually reprioritise to meet tight, conflicting and often changing deadlines
• Maintains confidentiality and observes Information Governance and Data Protection rules
• Ability to work as a member of a team

Please refer the Job description for details