Back Line Prep

at  Arbys

In a world full of quick service options, we are seeking to be different and better. We want to be different for our customers and different for our employees. When you work with us, it will be more than a job. It will be a place that prioritizes your growth and development while having fun. We are proud of the food we serve, our innovation, and our team. Our goal is to be the best in the business, and we cannot do that without great people like you.

As a backline prep Member, your personality and commitment to creating a delicious experience for everyone plus our amazing offerings equals the complete sandwich. The primary duties an Arbys crew member carries out include taking customer orders, preparing food made to order, and providing customer service. Team members must also clean the dining room, service counter, and kitchen stations. Depending on the shift, crew members may need to carry out opening or closing duties. An ideal crew member possesses a positive attitude, ability to work in a team, and a strong work ethic. A crew member should enjoy working in a fast-paced environment and possess a desire for personal and professional growth.

• You know the business and have at least six months of experience as a manager within a restaurant or retail
• You are familiar with and have impressive examples of providing exceptional customer service and will uphold Company Core Values
• Youre humble and ready to learn about what makes us different
• Youre not afraid to jump in and help your team and lead them to the next level
• Prepares and presents quality products at all times
• Maintains a neat and clean work area
• Maintains adequately stocked workstations; restocking stations as needed
• Meets reasonable expectancies established by the Restaurant Operations Manual
• Ability to learn in a fast-paced environment
• Projects a professional appearance and a positive attitude at all times in the restaurant
• Attends special meetings as scheduled by the management team
• Maintain a fast speed of service, especially during rush times
• Assemble orders on trays or in bags depending on the type of order
• Clean your station thoroughly before, during, and after each shift
• Respond to guest questions, concerns, and complaints and make sure they leave satisfied
• Follow all restaurant safety and security procedures
• Be willing and able to be cross-trained for all restaurant duties

It is our policy to train Crew in as many skill areas as possible. You may not always be working in the same position. This makes your job more interesting to you as well as provides your manager with a well-trained crew, able to handle any work that needs to be done. This doesn’t limit the things that you may be asked to do.