Backup Engineer

at  BNP Paribas

BNP Paribas is looking for a Level 2 IT Engineer, to be part of the team that provides Level 2 monitoring and administration of the Backup infrastructure that supports BNP entities, across Europe, during business and non-business hours.

GENERAL SKILLS WE EXPECT:

Be able to write a clear report of your activities
Understand and follow written instructions and procedures
Be able to provide updates to existing documentation and procedures
Very good communication skills and capacity to provide feedback
Teamwork – we work together and not as individuals
Adherence to the team schedule
Capacity to maintain focus on given tasks
Be proactive
Respect the processes
Very good communication skills in English (oral and written); knowledge of French is a plus

SKILLS

NetBackup/TSM/CommVault
Data Domain
Linux
Windows
AIX (Unix)
Virtualization
Service-Level Agreements (SLA)
ITIL foundation
Talent Development
Communication
Teamwork

THE BACK-UP ENGINEER WILL HAVE THE FOLLOWING RESPONSIBILITIES:

• Monitoring and management of the alarms, intervention based on the instructions, checking the good function of the infrastructure for which you are responsible, changes in the production environments
  Management of the entire backup infrastructure
  Secure the quality of the services
  Management and resolution of incidents, interventions and follow-up on incidents, enhancement of the incident reports and knowledge base
  Write procedures, enhance existing incident reports
  Identify recurrent incidents and open problem tickets
  Client Relationship: communicate to the Client changes, incidents and provide summary about service quality, in agreement with the Service Contract
  Stay in touch as individual and as a team to evolutions of the technologies in your perimeter, follow the functional and organizational changes, consider new procedures for handling your perimeter

Knowledge related to backup infrastructure tasks:

• installing and configuring backup agents,
• using LAN-free backup,
• declaring/ edit/ decommissioning clients (TSM/CommVault)
• analyze / diagnose malfunctions etc