Band 4 - Medical Secretary/Pathway Navigator, Stroke

at  West Hertfordshire Teaching Hospitals NHS Trust

An exciting opportunity has arisen for a conscientious, enthusiastic, and highly motivated Pathway navigator to join the Stroke department at Watford General Hospital.
To provide an efficient secretarial service to clinicians dealing with telephone enquiries from GPs, patients and staff in a courteous and diplomatic manner.
To deal with telephone enquiries from GPs, patients and staff in a courteous and diplomatic manner to ensure that appropriate messages are passed onto the relevant people in a timely fashion. To communicate highly sensitive information to patients / consultants. To ensure and maintain the efficient and effective administration of the Stroke service, cancelling and amending clinic lists following instruction from the clinicians, and ASM/ADM.
Experienced and committed, you will provide an efficient and comprehensive administrative service to the Consultants.
The successful applicant should have a good general level of education with formal secretarial qualifications or at least two years’ experience of working as a Medical Secretary and possess the essential qualifications outlined in the attached Person Specification.
With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us.
We are building on the success of our award-winning virtual hospital and re-imaging models of care, working ever more closely with partners and making the most of advances in digital healthcare.
Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes and patient experience.
Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others.
At West Herts we offer a variety of flexible working options as we recognise the importance of a good work life balance and the ability to work flexibly.
We kindly invite you to consider submitting an application.
If you have a disability or long-term health condition and should you require support or guidance please contact westherts.recruitment@nhs.net
If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick “Member of the Armed Forces Community” on the application form.
We reserve the right to close this advert early due to the volume of applicants.
If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.
Ensuring that appropriate messages are passed onto the relevant people in a timely fashion. To communicate highly sensitive information to patients / consultants. To ensure and maintain the efficient and effective administration of the Stroke service, cancelling and amending clinic lists following instruction from the clinicians and ASM/AD

Please refer the Job description for details