Bank Administrator

at  Spire Healthcare

BANK ADMINISTRATOR | OUTPATIENTS | SPIRE CLARE PARK | BANK | FLEXIBLE WORKING | FARNHAM

Spire Clare Park has an exciting opportunity for an individual to join our outpatient appointments team as an Outpatient Administrator on a bank basis.
As Outpatient Administrator you will be responsible to ensure the provision and maintenance of an efficient patient appointments service within the hospital.
At Spire Clare Park Hospital, we’re a leading provider of private hospital treatments for our patients in Surrey. We offer fast access to high-quality healthcare, from consultations and advanced diagnostics to personalised treatments and expert aftercare.

• Provide and maintain an efficient bookings system for all outpatients using a computerised system (SAP)
• Manage the telephone lines in an effective and timely manner
• Provide and maintain an efficient diary for all outpatient clinics including both consultant and nurse led clinics (making and changing appointments, clinic changes and cancellations)
• Manage and process patient referral letters and any associated documentation, confirming details with patients/consultants and secretaries as appropriate
• Process patient appointment letters and any associated documentation, confirming details with patients/consultants and secretaries as appropriate
• Respond to enquiries from patients, members of the public and consultants in a timely, courteous, and efficient manner either by telephone or letter