Bank Prescription Clerk

at  East Croydon Medical Centre

Process repeated prescription requests received by phone, email, post, slips and the online access system, in accordance with practice protocol. Produce prescriptions for the GP to sign in an acceptable timeframe. Ensure all prescription requests are processed and are ready for collection within a 48-hour timeframe. Generate requests for medication on behalf of the patient for non-repeat items.
Actively encourage patients to reconcile medications to facilitate monthly collections. Discuss with patients their requirements, encouraging patients to order only what they require. Act upon compliance issues, liaising with the appropriate clinician. Ensure medication reviews are arranged by maintain an accurate recall system.
Effectively liaise with external services i.e. district nurses to ensure medicaments are arranged for housebound patients Input data into the patients healthcare records as necessary. Deal with all prescription related enquiries in a timely manner Record and reported adverse effects accurately and appropriately, informing the practice manager immediately. Read code data on EMIS.
Carry out system searches as requested. Maintain a clean, tidy, effective working area at all times. In addition to the primary responsibilities, the prescription clerk may be requested to: Support the practice clinical pharmacists as required. Partake in audit as directed by the audit lead.
Support the Deputy Practice Manager in reviewing and updating the practice prescribing policy. Complete opening and closing procedures in accordance with the duty rota. Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Please refer the Job description for details