Bank Receptionist

at  Spire Healthcare

BANK RECEPTIONIST | SPIRE CHESHIRE | WARRINGTON | FLEXIBLE WORKING HOURS | £12.05 PER HOUR

Spire Cheshire Hospital, Warrington has an opportunity for a Receptionist to join our team, on a bank/occasional basis. You will be part of a team that prides itself on providing exemplary service to our Patients, Visitors and Colleagues at all times.
At Spire Cheshire Hospital, we provide high-quality treatments for our patients and are extremely proud to be rated as Outstanding by the Care Quality Commission (CQC) for our private hospital care. You can get fast access to expert healthcare, from consultations and diagnosis to treatment and aftercare.
Contract type : Bank/Zero hours
Working hours: shifts available Monday-Sunday between 7am and 9pm
As Receptionist, you will ensure an exemplary level of high customer service to all patients, consultants and hospital teams, that meets and strives to exceed all our customer’s expectations, presenting a high standard of personal appearance together with total confidentiality in every aspect of work at all times.

• Providing an efficient administrative service within the hospital, operating within established policies and procedures
• Welcoming, registering and directing patients, consultants and hospital teams as required, in a proactive, warm, professional and caring manner and in such a way as to provide confidence and exceed customers’ expectations
• Admitting patients to their room in accordance with hospital procedures, providing information as appropriate
• Processing in-patient/out-patient charges, including the accurate collection of credit card details both over the phone and face to face
• Supporting inpatient bookings by entering inpatient/day cases onto computer system
• Responsibility for admission lists, including allocation of admissions
• Liaising with nursing staff as appropriate
• Admission/Discharge of patients onto computer system ensuring accuracy of all information