Bank Temporary Staffing Administrator

at  Hampshire Hospitals NHS Foundation Trust

We are looking to expand our friendly and successful Nursebank team and are currently recruiting for a Bank Temporary Staffing Administrator, based in Basingstoke and North Hampshire Hospital.
In our busy environment you will be part of a team acting as the first point of contact via the phone and email for booking bank shifts and a variety of queries. The post holder will be part of a supportive team, providing an efficient and professional temporary staffing service to both our existing and new bank staff, and our clinical and management teams requiring staff.
To support our frontline clinical teams by covering vacant shifts with bank and agency workers, whilst accurately recording information onto our systems. You should have excellent customer service skills and be able to communicate effectively in a sensitive and confidential manner, as you will be dealing with a wide and interesting variety of queries and enquiries.
Communication and team working are essential, as is the ability to work under your own initiative. The post holder should have excellent IT and organisational skills ideally with experience of working in a fast-paced office environment.
We are looking for someone to work ideally full time who must also be able to work one 11am to 7pm shift per week and one Sunday a month 8am to 4pm Some working from home may be possible following training.
Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.
The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.
Happy to Talk Flexible Working - all requests for flexible and part time working will be considered.
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached

Please refer the Job description for details