Banking Consultant, Forest Hill Chase Shopping Centre VIC, Group 6.2

at  ANZ Banking Group

Req ID: 72560
Department: AR Branch Network
Division: Australia Retail
Location: Forest Hill
About Us
At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role
Build a rewarding career in an innovative, fast paced and collaborative environment
Be part of a team vital to transforming ANZ for the future
Use your passion and curiosity for people, and put them at the centre of everything you do
As a Banking Consultant in our Team, you’ll play a key role in helping to shape a world where people and communities thrive. You are based mainly in branches, providing customers with a seamless banking experience, through meeting each customer’s end-to-end financial needs and goals across transaction activities, needs based conversations and educating them on the financial solutions available, including digital. They have the knowledge required to complete customer transactions, as well as have in-depth needs based conversations and fulfil products as per their accreditation level. They will deliver a high standard of customer service to ensure customers are not only satisfied, but strong advocates for ANZ.
Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.
Role Location: Forest Hill Chase Shopping Centre, shop 165, 270 Canterbury Road, Forest Hill VIC 3131
Role Type: Permanent
Schedule: Part Time, 20 hours
Monday: 09:15 AM - 04:15 PM (30 minute break) = 6.50 hours
Tuesday: 09:15 AM - 04:15 PM (30 minute break) = 6.50 hours
Wednesday: Not Rostered
Thursday: 01:00 PM - 04:00 PM = 3.00 hours
Friday: 12:00 PM - 04:00 PM = 4.00 hours
Saturday: Not Rostered
Sunday: Not Rostered
Total Weekly Rostered Hours: 20.00 hours
What will you bring?
To grow and be successful in the role, you will ideally bring the following:
Role models a strong customer focus, preferably with retail experience
Ability to multi-task, highly adaptable to change and ambiguity
Proactive, shows initiative
Active user and promoter of technology
Enjoys working in a collaborative team environment
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
So why join us?
From the moment you join ANZ, you’ll be doing meaningful work that will shape a world where people and communities thrive.
But it’s not just our customers who’ll feel your impact. you’ll feel it too. Because at ANZ, you’ll have the resources, opportunities, and support you need to take the next big step in your career.
We’re a diverse bunch at ANZ in different roles, different locations, doing different things. That’s why we have a range of flexible working arrangements, so our people can ‘make work, work for them’. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
At ANZ, you’ll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That’s because we’re committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.
. You can apply for this role by visiting ANZ Careers and searching for reference number 72560.
Job Posting End Date
06/08/2024 , 11.59pm, (Melbourne Australia

Please refer the Job description for details