Banquet Server

at  Fairmont

Company Description
Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

WHAT IS IN IT FOR YOU:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
• Comprehensive wellness platform (GreenShield+) for employee mental health and wellbeing support
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Spa
• Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
• Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor
  Job Description

YOUR EXPERIENCE AND SKILLS INCLUDE:

• Minimum 1 year in a similar function in Food & Beverage, preferably Banquets or Conventions
• Post-Secondary education in Hotel/Food and Beverage Management an asset
• Self‑motivated, with the ability to make effective decisions
• Demonstrates initiative, and the ability to multitask and work with minimal supervision
• Ability to maintain high service levels under pressure
• Physically fit to lift trays repeatedly, stand and walk for the duration of the shift.

• Provide prompt, courteous and efficient food & beverage service in accordance with Fairmont Hotels & Resorts food & beverage standards
• Collection and polishing of all chinaware and glassware for upcoming functions
• Work as part of a team to provide a consistently high standard of service in areas such as meeting set ups and all meal functions
• Demonstrate professional and positive image to guests and colleagues at all times
• Effectively handle guest concerns through empowerment, and report any irregularities to Leader
• Report any deficiencies in equipment or level of supplies to the Banquet Supervisors
• Ensure the equipment and all work areas are maintained to hotel standard
• Properly stock all convention equipment in appropriate areas as per the hotel standards
• Participation in departmental meetings, inter departmental meetings, shift line ups and incentive programs
• Maintain a high standard of personal appearance and hygiene at all times
• Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the hotel health and safety program
• Assist the house team in setting up function rooms and moving banquet assets/furniture
• Ensure a clean and safe working environment, and actively participate in health and safety initiatives
• Adhere to all hotel environmental policies and initiatives
• Carry out any other tasks as assigned
  Qualifications