Banqueting Maitre

at  Hilton

Banqueting Maitre
A Banqueting Maitre is responsible for overseeing the coordination and execution of banquets and events, ensuring a high level of service, guest satisfaction, and seamless Food & Drinks operations.

As a Banqueting Maitre, you are responsible for supervising the meeting rooms’ set ups and ensuring all Food & Drinks working areas are kept clean and tidy to deliver an excellent Guest and Member experience. A Banqueting Maitre will also be required to be able to work in all areas of Food and Beverage. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Supervising meeting and event rooms set ups
• Ensure compliance of brand standards
• Knowledge of menu content, menu changes, and promotional activities
• Ensure the Conference and Banqueting areas are kept clean and tidy
• Ensure Refreshment breaks are served at the correct times
• Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events
• Welcome guests in a polite and friendly manner
• Follow cash handling procedures and ensure guests are billed accurately
• Manage guest queries in a timely and efficient manner
• Comply with hotel security, fire regulations and all health and safety legislation
• Comply with local licensing laws
• Be environmentally awar

A Banqueting Maitre serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous experience in hotel banqueting
• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in team