Bar Assistant

at  Royal Agricultural University

BAR ASSISTANT

Job Description
The Role
Job title: Bar Assistant
Department: Commercial Services
Responsible to: Bar Manager
Location: Royal Agricultural University, Cirencester
Salary: Grade 3: £21,253.50 - £23,144.40 per annum
Hours: Average 35 hours per week, including weekends and evening work on
a rotating shift
Term: Permanent. Full time
Relationships with: Customers, students, staff and suppliers
The Purpose
We operate our bars all year round, serving a variety of clients, ranging from our student population
to conference and event guests, ensuring all guests receive a friendly, enthusiastic and customer
focused service.
You will be responsible for ensuring all of our guests receive excellent service, making sure drinks
arrive smoothly, efficiently and with a smile. You will also be key in ensuring our bar areas are kept
clean and tidy. Demonstrating a passion for the job and sense of pride in where you work is crucial
to delivering this role.
Opportunity to progress and learn the trade will be provided and those who take initiative and work
hard can quickly find themselves excelling at the RAU.

Key Responsibilities

• Operate as a representative of the University’s catering & hospitality team, with high

attention to detail, professional behaviour and demonstrating a “can do” attitude.

• Preparation of professional bar setups, and service of high-quality food and beverage service
• Assist Commercial Catering teams in set up and delivery where required.
• Provide a high quality of service pitched to all our various customer’s needs; working to the

departmental values and SLA’s with a high standard of approach and delivery to customers
whether working individually or as part of a larger team
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Reviewed August 2024

• Maintaining a clean and organised bar area, including quickly responding to spills and other

health and safety hazards

• Awareness and application of all licensing legislation with acute understanding of responsible

drinking and duty of care to customers.

• Maintain a professional relationship at all times with all customers and stakeholders even

under high pressure situations.

• Utilise the various till systems accurately to take orders and process payments and run low

level reports as required.

• Be responsible for delivering services to the agreed standards at student bars, function bars,

conference bars and various drinks receptions

• Adhere to and promote all Departmental, Institutional & Legal procedures such as COSHH,

Health Safety and Welfare, maintenance requests, reporting of incidents, cash & stock

Handling locking up and security

• Have a flexible approach to working at Events/Functions Event/Client Management as

required for Events & Functions

• Monitor and replenish stock levels as required, highlighting low level stock to management

team to ensure consistent delivery.

• Maintain a high standard of personal appearance, and to wear the correct uniform at all

times

• Clear tables, wiping surfaces, sweeping and mopping of floors regularly and operating the

dishwasher to ensure ample glassware is available

• Change barrels, accept orders into stock and process line cleans as required.
• Work in other areas within the Commercial Operations Department as required
• Work sustainably and efficiently, sorting of waste for recycling and disposal of incorrect

recycling. Responsible for usage of utilities and resources

• Undertake such other duties as may be requested by the Bar Management team or

Associate Director of Commercial Services
University Values
As a University we have chosen five values to underpin our learning community. These are the values

which we will all work by and for which we want the RAU to be known. We are:

• Collaborative - we believe in the power of working together. We are stronger as a community

of practice - inspiring each other, identifying shared goals, and providing reciprocal support

leads to greater success.

• Open-Minded - we are receptive to new ideas and we value the diversity of experiences and

skills. We are committed to listening to everyone across the RAU community.

• Resourceful - we adopt creative approaches to achieve our goals while setting higher

standards, promoting professionalism and sustainability.

• Responsible - individually and collectively we take accountability for our actions working with

integrity to achieve the highest ethical standards.

• Inclusive - we acknowledge the fundamental value and dignity of all individuals and are

committed to maintaining an environment that seeks to eliminate all forms of discrimination
and respects diverse traditions, heritages, and experiences
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Reviewed August 2024
Person Specification

REQUIREMENTS

or A) Application
The post holder must be able to demonstrate:
Desirable Form
B) Interview

EDUCATION & QUALIFICATIONS

A good standard of education – GCSE or equivalent
E A
Excellent interpersonal and customer care skills
E B
Basic Food Hygiene Certificate
D A
Personal Licence
D A
Bar or Catering Experience
D A, B

EXPERIENCE

Cash handling experience
D A, B
First Aid Qualified (or willingness to undertake qualification) E A
Knowledge, Skills, and Abilities
Flexibility in working hours
E A, B
Basic IT Skills
D A, B

Key Responsibilities

• Operate as a representative of the University’s catering & hospitality team, with hig

recycling. Responsible for usage of utilities and resources

• Undertake such other duties as may be requested by the Bar Management team o

General Responsibilities

• The University is committed to equality of opportunity. All staff are required to comply wit

responsibilities with regard to safeguarding children and vulnerable adults.

• All staff are required to participate in the University appraisal process and should ensure the

If you are interested in applying for this role, please send:

• University Application Form together with the Equal Opportunities Monitoring Form available o