Bar Manager

at  Clays Birmingham

LIFE AT CLAYS

Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we’re excited to share our love for British charm and competitive gaming with the world. Whether you’re after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences.
Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you’re seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you!
We’re proud to be certified as a Great Place to Work, which reflects our commitment to creating an amazing work environment. But don’t just take our word for it—here’s what our colleagues have to say about us:
“You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.”
“From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.”
“Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.”

CLAYS VALUES

At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you’re passionate about making a positive impact, we’d love to hear from you!
And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do:
SAFE - Is it safe? For our team, our guests, the business, and our partners.
AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations.
LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new.

WHAT’S THE GIG, YOU ASK?

This is an exciting opportunity to be part of a brand-new opening and play a key role in establishing the bar operation and infrastructure. As Bar Manager you’ll collaborate with the General Manager to orchestrate seamless planning, recruitment, and execution for this fresh Clays location. You will work with Clays New Openings Manager, to implement the Clays service system and develop the standards of the location and the team.
As Bar Manager you will be accountable for the operational success and the day-to-day delivery providing amazing beverage experiences for our guests. You will be required to ensure the bar is set up for success and maintain a strong connection to our company’s values and its F&B strategy.
In this role, you will oversee a team of approximately 9 bar colleagues you will work closely with the leadership team and our operations director (son of the ‘Maestro’ Salvatore Calabrese) Jon Calabrese, to drive colleague development to ensure the company achieves its succession planning goals through the Clayers Academy.
We are looking for a self-driven highly experienced Bar Manager candidate who has worked in high volume operational businesses. You will be a dynamic thinker and passionate about people, both guests and colleagues, with incredible attention to detail.
Previous experience of working in a fast-paced high-volume food and beverage environment is necessary and experience in another competitive socialising concept desirable.

GUEST EXPERIENCE:

• Ensure that all drinks are prepared and presented to the highest standard.
• Monitor guest feedback and make adjustments in service as needed.
• Interact with Clayer colleagues to gain feedback and ensure guest satisfaction.
• Address and resolve any guest complaints or issues promptly and effectively.
• Maintain a focus on providing exceptional beverage experiences for all guests.

SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES

• Mental Health First Aid (not essential).
• WSET Level 2 (not essential).
• Fire Warden (not essential).
• First Aid (not essential).
• New Opening Experience (not essential).
• Food Hygiene Level 3
• Health and Safety Level 3
• 3 years of experience in a similar position is desirable.
• Always looking for opportunities to improve your knowledge and abilities.
• Passionate about hospitality and creating amazing experiences.
• A keen eye for detail with excellent written and verbal communication skills.
• Ability to build lasting relationships with colleagues and clients.
• Honest with strong moral principles.
• Take initiative, solve problems calmly, and work well under pressure.
• Be a mentor, a proven high-performing people manager with a track record of developing talent.

DUTIES & RESPONSIBILITIES

Your role will include but may not be limited to the following responsibilities;

ADMINISTRATIVE DUTIES:

• Maintain accurate records of bar operations, including inventory logs and financial reports.
• Ensure compliance with all legal and regulatory requirements.
• Prepare and submit required reports promptly.
• Manage bar documentation, including recipes, training materials, and safety procedures.
• Oversee beverage safety and hygiene audits.
• Execute bar policies and procedures.
• Determine local suppliers in line with our F&B Strategy.