Bar Manager

at  Oriel House Hotel

Oriel House Hotel, Part of the Talbot Collection are hiring an experienced Bar Manager to join our team!
Job Title: Bar Manager
Property: Oriel House Hotel
Responsible To: General Manager, Food & Beverage Manager

To have total product knowledge of all the property’s services and facilities, and total awareness of the product offering of the Talbot Collection as a whole;

• To carefully read and adhere to company policies and procedures as outlined in the staff handbook;
• To be present and punctual for all in-house/external training programs as requested;
• To adhere to all fire, safety and hygiene regulations and to comply with the Safety, Health and Welfare at Work Act 2005;
• To take a proactive involvement in Health and Safety, ensuring to report and where possible take action on incidents, accidents or damage in the Hotel. Proactively bring any suggestions or ideas to management’s attention;
• To be proactive in maintaining energy efficiency in the property particularly in terms of electricity, water and waste. Proactively bring any suggestions or ideas to managements attention;
• To comply with all policies, procedures and memo’s of the Collection;
• Any other sundry task not mentioned but within scope of the job

OVERALL JOB PURPOSE

Plan, direct and oversee all bar operations including managing staff, ensure the delivery of high standard product and service and maximise efficiency and revenue.

ROLE SPECIFIC DUTIES

• To arrive for work on time dressed in full clean uniform, name badge, well-groomed and presenting a professional appearance to our guests
• Adhere to company’s Clocking Policy

• Responsible for the smooth running of the Bar in line with company’s SOPs, predetermined budgets, and all relevant legislation

  To always ensure the delivery of an exceptional friendly service, to every guest, in line with the Talbot Collection ‘Empower Your Excellence’ customer service program

• Ensure all bar staff adhere to the company’s SOPs and service standards

  To follow rigidly all HR policies and procedures.
  To train develop and motivate the bar team

  Create, update, and implement departmental SOPs

• Lead by example

ADDITIONAL DUTIES

To deliver exceptional friendly service at all times, to every guest, in line with the Talbot Collection ‘Empower Your Excellence’ customer service program;
To be professional, respectful, polite, friendly, and unfailingly helpful in all your dealings with guests and colleagues alike, recognising that you are an ‘ambassador’ of the Talbot Collection at all times;

To act with honesty and integrity at all times;

• To establish and maintain a respectful and good working relationship with your colleagues and management;
• To work as part of the broader team, assisting and supporting your colleagues and management when necessary, acknowledging that each department is interdependent on the other and the importance of teamwork.

• To support the company’s commitment to excellence and quality by complying with company SOP’s and service standards;

  To have total product knowledge of all the property’s services and facilities, and total awareness of the product offering of the Talbot Collection as a whole;

• To carefully read and adhere to company policies and procedures as outlined in the staff handbook;

• To be present and punctual for all in-house/external training programs as requested;
• To adhere to all fire, safety and hygiene regulations and to comply with the Safety, Health and Welfare at Work Act 2005;
• To take a proactive involvement in Health and Safety, ensuring to report and where possible take action on incidents, accidents or damage in the Hotel. Proactively bring any suggestions or ideas to management’s attention;
• To be proactive in maintaining energy efficiency in the property particularly in terms of electricity, water and waste. Proactively bring any suggestions or ideas to managements attention;
• To comply with all policies, procedures and memo’s of the Collection;
• Any other sundry task not mentioned but within scope of the job.

With the help of the GM, review own work against the requirements for the role and identifies any development areas

• To be present and punctual for all in-house/external training programs as requeste