Bar Tender- Portmarnock Hotel & Golf Links

at  Sandman Hotel Group

Join our team and enjoy the many benefits of working with us, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you.
The provision of an efficient service of food & beverage to Hotel & Golf Links residents and non-residents in a clean and comfortable environment. To prepare and serve drinks to guests in an effortless warm environment. Ensuring that the highest standards of hospitality and welcome are demonstrated at all times within the food and beverage areas.

DUTIES/RESPONSIBILITIES

• Greet and acknowledge the guest according to company standards in a timely, friendly and efficient manner.
• Interact with the customers and establish a rapport with guests to build loyal and satisfied customers.
• Assess customers’ needs and preferences and make recommendations.
• Ability to sell or influence others for up selling and suggestive selling.
• Keep the bar counter and work area neat and clean at all times.
• Provide guidance to guests about the resort, dining options and general information.
• Determine whether a customer has consumed too much alcohol and if required, refuse any further in a polite way.
• Always respond to guest requests in a timely, friendly and efficient manner.
• Take beverage orders and serving them to guest in a timely manner.
• Check guests for proper identification and serve alcoholic beverages to guests in accordance with Irish Law.
• Demonstrate a thorough knowledge of food and beverage products, menus and promotions.
• Knowledge of Allergen Information.
• Properly open and pour wine at the tableside.
• Able to upsell all promotion available in the outlet.
• Maintain liquor inventory and consumption.
• Prepare inventory requisitions as needed to replenish supplies.
• Ensure that the assigned bar area is fully equipped with tools and products needed for mixing beverages and serving guests.
• Accurate handling of payments from guests and ensuring all sales are recorded in Micros.
• Knowledge of Portmarnock Policies including cash handling procedures, processing debit and credit cards, processing gift certificates and vouchers.
• Clearing tables and preparing for service by polishing cutlery, glassware and crockery.
• Complete closing duties, including storing all reusable goods, cleaning all equipment and areas.
• Always take responsibility for ensuring a positive guest experience.
• To ensure a very good relationship between The Jameson Bar, Kitchen, Front Office and other outlets.

OTHER RESPONSIBILITIES

• Perform any other assigned reasonable duties and responsibilities as assigned or requested by Manager or Assistant Manager.
• Attend meetings.
• Attend Portmarnock Hotel & Golf Links Training.
• Maintain a professional image at all times.
• Adhere to grooming and appearance standards consistently.
• Manage your time effectively and efficiently.