Barista & Food Service Assistant

at  Thomas Franks Ltd

CONTRACT: PERMANENTSALARY: £ 13.50 PER HOUR

An informal, co-educational independent day school in Golders Green, North London for students from reception to sixth form. Catering for 750 students and teachers. We offer a core feeding of snacks and lunch with some hospitality. This is a term-time only role working 42 weeks a year and operates Monday to Friday.
We are looking for a talented Barista & Food Service Assistant to join our team at one of our prestigious contracts in London.

KNOWLEDGE / COMPETENCIES:

• Hold a level 2 Food Hygiene qualification.
• Barista experience would be desirable but not essential as training will be provided
• Good interpersonal skills, including the ability to deal effectively and courteously with people in order to provide a high level of customer care
• Good written and oral communication skills, including the ability to receive, record and transmit messages accurately and quickly
• Practice of building good working relationships with members of staff and the wider KAS community
• Relevant experience of customer and / or food preparation environment is preferred.

ABOUT US

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

We are looking for a Barista & Food Service Assistant to work with fresh seasonal ingredients & regularly changing bespoke menus. The job-holder will be creative and have the opportunity to showcase their skillset.

• Serve customers, visitors and guest in line with company and client service standards and expectations.
• Handling money in the form of both cash and card (using card machine), and doing weekly cash count with the Bursary Officer.
• Opportunity to work with students as part of our community endeavours.
• Keeping the kiosk clean, tidy and hygienic.
• Prepare all service areas for the day’s business.
• Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
• Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery.
• Keep the kitchen informed of any food running out and pre-empt any delays in customer waiting.eg. ensuring cakes, pastries, wraps and sandwiches.
• Support the kitchen team in replenishing food items during service.
• Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions/hospitality.
• Operate cleaning, dishwashing equipment when necessary. Thoroughly clean and store equipment, service, preparation and storage areas.
• Maintain professional levels of communications when dealing with customers whilst ensuring King Alfred School standards are upheld at all times.
• Serve customers, visitors and guests in line with King Alfred School service standards and expectations.
• Clean, fill fridges and ensure that all equipment is working correctly.
• Empty, remove and store rubbish / recycle rubbish in the correct place.
• Keep the dry store clean and store away the deliveries.
• Operate tills accurately, employing all procedures as directed for the correct, hygienic handing of credit sales.
• Ensure attendance to all staff meetings as required.
• Ensure that all policies and procedural requirements of both legislation and company are adhered to in order to promote a professional and flexible approach at all times.
• Ensure that the correct uniform is worn neatly and cleanly at all times.
• Ensure all necessary checks are carried out in the service and associated areas for food temperatures.
• Be conscientious with regard to Health & Safety and report any hazards to the manager.
• Be prepared to occasionally work evening and/or weekend for functions and events.
• The post holder will be expected to undertake such tasks as are commensurate with the position and on the direction of the line manager

KEY RESPONSIBILITIES:

We are looking for a Barista & Food Service Assistant to work with fresh seasonal ingredients & regularly changing bespoke menus. The job-holder will be creative and have the opportunity to showcase their skillset.

• Serve customers, visitors and guest in line with company and client service standards and expectations.
• Handling money in the form of both cash and card (using card machine), and doing weekly cash count with the Bursary Officer.
• Opportunity to work with students as part of our community endeavours.
• Keeping the kiosk clean, tidy and hygienic.
• Prepare all service areas for the day’s business.
• Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
• Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery.
• Keep the kitchen informed of any food running out and pre-empt any delays in customer waiting.eg. ensuring cakes, pastries, wraps and sandwiches.
• Support the kitchen team in replenishing food items during service.
• Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions/hospitality.
• Operate cleaning, dishwashing equipment when necessary. Thoroughly clean and store equipment, service, preparation and storage areas.
• Maintain professional levels of communications when dealing with customers whilst ensuring King Alfred School standards are upheld at all times.
• Serve customers, visitors and guests in line with King Alfred School service standards and expectations.
• Clean, fill fridges and ensure that all equipment is working correctly.
• Empty, remove and store rubbish / recycle rubbish in the correct place.
• Keep the dry store clean and store away the deliveries.
• Operate tills accurately, employing all procedures as directed for the correct, hygienic handing of credit sales.
• Ensure attendance to all staff meetings as required.
• Ensure that all policies and procedural requirements of both legislation and company are adhered to in order to promote a professional and flexible approach at all times.
• Ensure that the correct uniform is worn neatly and cleanly at all times.
• Ensure all necessary checks are carried out in the service and associated areas for food temperatures.
• Be conscientious with regard to Health & Safety and report any hazards to the manager.
• Be prepared to occasionally work evening and/or weekend for functions and events.
• The post holder will be expected to undertake such tasks as are commensurate with the position and on the direction of the line manager.

In order to fill this role effectively, the ideal candidate will have the following skills and experiences:

• Team working abilities, listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food Hygiene certificate preferred.
• The ability to be adaptable and be flexible as necessary. Reliable and able to demonstrate an open attentive approach to customer service. Deal with customer complaints and queries.
• Willingness to learn new skills and take some responsibility.
• Ability to manage some moderately heavy lifting, carrying, and pushing