Barista/ Members Lounge Assistant

at  The Lensbury

Job Ref: TLH1124
Branch: The Lensbury
Location: The Lensbury, Teddington
Salary/Benefits: £23,796 + Service Charge and excellent benefits inc. use of leisure, EAP, discounts and more!
Contract type: Permanent
Hours: Full Time
Shift pattern: 6:30-15:00; 12:00-20:30
Hours per week: 40
Posted date: 12/09/2024
Closing date: 26/10/2024

ABOUT US

Part of London + Regional Hotels, The Lensbury Resort is located on the Banks of the River Thames at Teddington and is home to an exclusive leisure club, a 155 bedroom hotel, meeting and events space, restaurant and bar, Spa and 25 acres of gardens and grounds. Earlier this year we opened our exclusive members’ only Deli; The Dunbar, serving pre-and post-workout smoothies, breakfast pots, hot drinks and a selection of freshly prepared salads, toasties, pastries, cakes and more.

As a Food Beverage Assistant in The Dunbar, our Private Members’ Lounge, you will work as part of a team with responsibility for the following:

• Assist with opening and closing of the Private Members Lounge, ensuring areas are ready for service and are cleaned down and secure at the end of each shift
• Interact with customers, take orders, and provide excellent customer service
• Upsell and suggest additional items and new offerings to enhance the guest experience
• Prepare and serve at the counter tea’s, coffees, smoothies, toasties etc
• Check Membership cards and process payments accurately
• Adhere to all Health Safety regulations
• Collaborate with kitchen staff to ensure consistent and high quality products
• Ensure tables are cleared and cleaned regularly
• Stay updated on current food and drink trends and new menu items

• Carry out duties in all Food Beverage areas, including Banqueting and Restaurant when required

  What we’re looking for:

• Previous experience as a barista or team member in a similar role preferred

• Proven experience in a Private Members’ club preferred but not essential
• Strong communication and interpersonal skills
• Ability to multitask and prioritise tasks in a fast-paced environment
• Excellent time management skills to ensure efficient service