Barrow-in-Furness - STARS Front of House, Brand Ambassador

at  Securitas

ESSENTIAL SKILLS

• SIA & Door Supervisor Licence (support offered to obtain)
• Highest quality personal appearance.
• Flexible, professional and adept at working under pressure.
• Outstanding written and verbal communication skills.
• Customer oriented with a passion for high-level service.
• Working knowledge of administrative computer packages such as MS Office,
• Polite and proactive.
• Punctual and trustworthy.
• Able to use initiative and highly adaptable.
• Experienced in Customer Service, Front of House, Concierge, Hosting or Customer facing role
• Demonstrate the values of integrity, vigilance and helpfulness which Securitas prides itself on.
• 5 year checkable work history

ABOUT THE ROLE

We have an amazing opportunity for an experienced customer focused, front of house brand ambassador to join our STARS team. Working for our high-profile client in Barrow-in-Furness, LA14 2GR.

WE COMBINE EXCELLENT CUSTOMER SERVICE ACROSS A WIDE RANGE OF ROLES INCLUDING FRONT OF HOUSE, CONCIERGE, OFFICE MANAGEMENT/COORDINATION, ADMINISTRATION AND THIRD PARTY VENDOR MANAGEMENT AND MUCH MORE ALL COMBINED WITH A DISCREET AND VIGILANT SECURITY SERVICE.

• Monday to Friday
• Days only
• Pay Rate – £14.00ph
• 45 hours pw

RESPONSIBILITIES:

• Meet and greet all staff, visitors and contractors in a professional and personable manner
• Deliver a consistently high-end customer focussed experience
• Vehicle and ID pass production
• Conducting same sex body searches of staff/contractors
• Create an individual tailored visitor experience
• Embody a high-performance approach and encourage colleagues to do the same
• Ensure the workplace (reception, lobby, office, etc.) is visually of a high standard
• Work closely with client contacts (Facilities Manager, Office Manager, etc.) to ensure the office and/or front of house environment is a great place to visit and work
• Assist in emergency situations
• Provide timely and accurate information
• Respond appropriately to varying and fast changing priorities
• Build strong rapport with reoccurring customers (client staff, visitors, contractors, etc.)
• Represent Securitas and the client organisation in a manner that is in-keeping with the values, brand identity and culture of both

WE BELIEVE IN CELEBRATING OUR DIFFERENCES AND CREATING A SUPPORTIVE ENVIRONMENT WHERE ALL VOICES ARE HEARD. OUR COLLEAGUES ARE EMPOWERED TO THINK BIG, FAIL FAST AND PUSH THE BOUNDARIES OF INNOVATION. AS A PURPOSE-LED ORGANISATION, WE ASPIRE TO MAKE A DIFFERENCE EVERY DAY - AND WE’RE LOOKING FOR THE BEST AND BRIGHTEST TO JOIN OUR TEAM.

Career opportunities to fuel your future, together we can invest in your professional and personal growth. No matter where you are in your career, there are many training and development opportunities. Your career is in your hands, and we will help you maximize your potential!