Basecamp Assistant Manager London

at  SunGod

London SE1, England, United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate28 Apr, 2025GBP 2700 Monthly28 Jan, 20251 year(s) or aboveSocial Media,Customer Service SkillsNoNo
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Description:

AT A GLANCE:

Temporary contract starting early March
Minimum 1 years retail experience
Experienced-based salary
Central London 5 days a week
Leading benefits package & competitive salary
Work for a Certified B Corporation
Opportunity to get in at the ground floor of a purpose-driven, fast-paced, fast-growth company in the outdoor industry; lots of scope for your growth!

THE IDEAL PERSON HAS THE FOLLOWING SKILLS, EXPERIENCES AND COMPETENCIES:

Exceptional customer service skills, with a track record of delivering outstanding in-store experiences.
Previous experience in a retail supervisory or assistant management role.
Hands-on experience in events, marketing and social media.
Ability to step up and lead the team in the Manager’s absence.
A passion for the performance sports and outdoor industries.
Enthusiasm for SunGod’s mission and values, with a proactive and positive approach to promoting the brand.

Responsibilities:

WHAT IS THE JOB ROLE?

As Basecamp Assistant Manager at SunGod’s flagship London store, you’ll play a key role in supporting the Manager in running the store, leading a motivated team, and delivering exceptional customer experiences. This hands-on role will see you actively involved in the day-to-day running of the store, including being present on the shop floor, supporting team members, and assisting with community events. You’ll act as the Manager’s right hand, stepping up in their absence to ensure smooth operations and a positive team environment.

KEY RESPONSIBILITIES:

Support the Manager in overseeing store operations, including opening and closing procedures, inventory management, and sales tracking.
Lead by example on the shop floor, delivering exceptional customer experiences and ensuring team members meet SunGod’s service standards.
Collaborate with the Marketing Team and the Store Manager to drive online and offline engagement, including ownership of the Store’s social media accounts.
Drive community events hosted in-store, helping with planning, setup, and execution.
Assist with training, mentoring, and motivating team members to create a positive and high-performing environment.
Step in to handle escalated customer inquiries and resolve issues efficiently, maintaining SunGod’s customer-first reputation.
Contribute to maintaining a visually appealing store environment that reflects SunGod’s brand values.
Support health and safety compliance, and report any issues promptly.
Assist with maximising the store’s performance, from improving daily operations to driving sales performance to meet and exceed targets.
Understand SunGod’s triple bottom line of people, planet and profit, and incorporate this into your job role every day.


REQUIREMENT SUMMARY

Min:1.0Max:6.0 year(s)

Retail Industry

Sales / BD

Retail Management

Graduate

Proficient

1

London SE1, United Kingdom