BCS Administrator

at  Lewisham and Greenwich NHS Trust

The South East London Bowel Cancer Screening Centre is based at Lewisham University Hospital, Lewisham, and provides Bowel Cancer Screening services using the Faecal Immunochemical Testing (FIT) kit to residents of London Boroughs of Lewisham, Greenwich, Bexley and Bromley.
Administrative support is essential to ensure the smooth running of screening centre activities, undertaking the screening centre functions of the Bowel Cancer Screening System (BCSS), and to provide a central base for the service delivery of the Bowel Cancer Screening Centre.
This role is expected to exhibit specific skills in the effective delivery of the administrative needs within the bowel cancer screening centre. There is responsibility for maintaining local and national datasets and varied computerised applications.
The post holder therefore needs to be highly computer literate with training to support this. This role includes working collaboratively with the team of administrators, specialist screening practitioners and assistants and all disciplines and providers of the bowel cancer screening programme.
The post holder will be responsible for key areas of administration for the centre including:
Co-ordinating the administrative and audit needs of the Bowel Cancer Screening Programme.
Providing highly efficient and organised administrative support for the seamless running of the screening centre.
Act as the recognised liaison point for the programme for all internal and external contacts and enquiries.
Supporting the administration objectives for the smooth implementation of age extension.
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
Widening access (anchor institution) and employability
Improving the experience of staff with disability
Improving the EDI literacy and confidence of trust staff through training and development
Making equalities mainstream
The duties and responsibilities listed below are representative of the Administrator’s Role and its purpose within the service; they are not exhaustive, and the post holder may be required to undertake additional or alternative administrative duties and responsibilities commensurate with the level of the post, and to support the smooth running of the department.
Provide a professional, welcoming and high-quality customer service which supports the provision of non-clinical advice to patients, colleagues and other multidisciplinary team members (including the Programme Hub) using email, telephone, text messages, face to face and in writing as required.
To assist and support patients where needed
Work collaboratively with the Programme Hub, Endoscopy Department & Key Stakeholders.
Schedule Specialist Screening Practitioner’s clinics, Colonoscopy List, in agreement with the Bowel Cancer Screening Centre quality management system, service specifications and in collaboration with the Senior Administrator, and the wider bowel cancer screening centre clinical and management teams.
Ensure that all new referrals/appointment bookings are dealt with in accordance to BCSP and local trust processes, adhering to national and screening cancer waiting time targets

Please refer the Job description for details