Beauty services coordinator

at  Superdrug

Why Superdrug?
Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.
We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.
Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.
Here’s the exciting bit…a day includes
Role Purpose:
Working with the Beauty Services team, the Beauty Services Co-Ordinator role is critical in supporting the effective running
of the category to deliver the commercial and operational plan. Working closely with both HO teams and field teams to
coordinate promotions and ensuring the accurate and effective administration of our products, to enable the brand to
provide a breadth of range inclusive to all our customers, at a price they love. This role reports to Beauty Studio Buyer. .

A typical day in this role includes:

• Interacting with the Beauty Services team in head office, the Regional Operations team, and key stakeholders in

other departments across Superdrug

• Supporting our external product and service suppliers in their interactions with the brand
• Interacting with a variety of stakeholders: Supply Chain, Marketing, Merchandising, OB Design and Technical,Finance
• Responsible for supporting the effective day to day running of the department category
• Ensuring all new lines are set up accurately and efficiently
• Accurately implement costs and retail price amendments within agreed timescales, reconciling all changes to ensure consistency
• Supporting the business to effectively deliver the end-to-end promotional process including POS sign off and promotional loading
• Providing accurate reporting for weekly trade and on request
• Working in collaboration with the store operations team to handle store product queries
• Providing accurate and timely invoicing and tracking of ‘other income’
• Providing exceptional service to customers both internal and external, working to proactively resolve queries and escalating where necessary
• Helping the team with any ad hoc tasks and department queries
• Supporting the team in the absence of

This job is a good fit for you if:

A high competency level using Excel and other reporting tools

• A passion for Beauty Services and an eagerness to learn
• Experience of working in a retail or similar environment
• Have a strong understanding of key IT applications such as Microsoft Excel

What you’ll need:

• A passion for Beauty Services and an eagerness to learn
• Experience of working in a retail or similar environment
• Have a strong understanding of key IT applications such as Microsoft & Outlook

Here’s what’s in it for you
33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
2 staff discount codes for yourself and a family member or friend
30% discount on Superdrug Own Brand Products both in store and online
Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station
Company pension matching and bonus
We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK
We are part of A.S. Watson Group, the world’s largest international health and beauty retailer with over 15,700 stores in 25 markets!
Unrivalled Learning and Development programmes
Come and be part of something special.
Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.
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• Interacting with the Beauty Services team in head office, the Regional Operations team, and key stakeholders i