Bellboy - Omani National
at Mandarin Oriental Hotel Group
Muscat, محافظة مسقط, Oman -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 06 Oct, 2024 | Not Specified | 07 Jul, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
Position: Bellboy - Omani National (Full time #536105)
Property / Office: Mandarin Oriental, Muscat
Location: Muscat, Oman
MANDARIN ORIENTAL, MUSCAT
Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
For those seeking a luxury living experience in one of Muscat’s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combines the Group’s legendary service, world-class amenities and sweeping sea or mountain views. We are looking for new fans who are interested and would enjoy being a part of the Mandarin Oriental Muscat team.
Responsibilities:
- Act as a hotel “ambassador” at all times.
- Deliver luggage to the guest room within 7 minutes.
- Ability to exert physical effort in placing, removing and transporting guest luggage.
- Deliver messages, packages and facsimiles within 7 minutes of receipt.
- Deliver newspapers to all guest rooms.
- Remove luggage from guest rooms upon check out
- Answer department telephone within 4 rings, using correct salutations and telephone etiquette.
- Deliver items to guestrooms promptly to include: Messages, Mail & Faxes, Packages, Flowers, Sundry items requested by guests, and Gift items & Amenities
- Polish brass luggage carts and maintain cleanliness of carts.
- Ability to perform job functions with minimal supervision.
- Ability to work cohesively with other departments and colleagues as part of a team.
- Ability to be flexible as the job changes.
- Obtain department keys and radio / phone; ensure security of such.
- Be familiar with the entire room product including IT&T equipment
- Be familiar with all hotel services including spa and dining.
- Initiate contact with guests entering the hotel.
- Approach guests needing assistance.
- Ability to ensure security of guestroom access.
- Ability to understand guest inquiries and provide responses.
- Ability to focus attention on guest needs, remaining calm and courteous.
- Actively listen and communicate specific guest requests accurately to the Concierge, Reception and Telecommunications colleagues to ensure complete follow up
- Ability to promote positive relations with all individuals who approach the Bell Stand and by telephone
- Assist Door Person with unloading and loading of vehicles.
- Collect and record guest preferences.
- Follow requirements in terms of logbooks, control sheets, etc.
- Other duties as deemed appropriate by the Chief Concierge and Assistant Chief Concierge
- Ability to work flexible hours, including weekends, holidays and evenings.
- Provide guestroom and hotel tours.
- Assist Concierge Colleagues with guest requests and services, including retrieval of theatre tickets, flowers and other items as requested.
- Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.
- Follow all the FLHSS&E requirements and procedures
Advertised: 04 Jul 2024 Arabian Standard Time
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Hospitality
Hotels / Restaurants
Hospitality
Graduate
Proficient
1
Muscat, Oman