Bellman

at  Five Hotels and Resorts

Dubai, دبي, United Arab Emirates -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate31 Oct, 2024Not Specified31 Jul, 2024N/AGood communication skillsNoNo
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Description:

Responsibilities:

  • Extends a warm and hospitable Welcome to Guests, embodying the ‘Vibe at FIVE,’ while ensuring their needs are met promptly and efficiently.
  • Escorts Guests to their Rooms, acquainting First-Time Visitors with the offerings of the hotel.
  • Offers in-depth Explanations of Facilities within Guest Rooms, aiming to enhance their comfort throughout their Stay.
  • Addresses Guest Requests with poise and efficiency, promptly referring Specialised Queries to relevant FIVE Tribe Members.
  • Safely handles and stores Guest Luggage, maintaining a ‘FIVE-Styled’ level of Care and Consideration.
  • Maintains a polished and organised Luggage Storage Area, reflecting the meticulous Standards at FIVE.
  • Collects luggage from Guest Rooms and stores them securely until the Guest Departs.
  • Stays updated on the exclusive Products and Services offered at FIVE, as well as provides valuable insights on Local Attractions and Business Amenities that may pique Guest interest.
  • Proactively offers Assistance to Guests who are seen carrying their Luggage on their own, or other Guests who may need Support.
  • Adheres to stringent Cleanliness and Quality Standards in the luggage storage room.
  • Engages in ongoing Training and Development Opportunities as recommended by Senior Management, embodying the distinct ‘FIVER’ ethos of Proactive Leadership.
  • Demonstrates a Comprehensive Understanding of and adherence to the hotel’s policies concerning Fire, Hygiene, Health, and Safety, reflecting a Next-level commitment to Guest Wellbeing.
  • Familiarises themselves with all pertinent Company Documentation, with a particular emphasis on the Operational Standards Manual for the department.
  • Executes a seamless handover during Shift Changes, ensuring a Smooth Transition in providing Sensational Service.
  • Embraces any additional Responsibilities or Tasks as delegated by the Supervisor or Manager.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Hospitality

Hotels / Restaurants

Hospitality

Graduate

Proficient

1

Dubai, United Arab Emirates