Benchmark Operations Specialist (Night Shift)

at  LSEG London Stock Exchange Group

WMR FX Benchmarks have been operating since 1994, and this role sits within FTSE Russell’s Benchmark & Index Management division and produces benchmark rates for Spot, Forward and NDF rates at fixed points throughout the global day, on a 24hr x 5.5 day basis. Benchmark rates are produced from Hong Kong Opening Sunday to New York Close Friday.
This role is for the ‘night shift’, approx. 10.00pm to 6.00am, on a Sunday night to Friday morning basis and involves the provision of accurate and timely benchmark rates to clients who subscribe to the WMR Spot, Forward and NDF services. These benchmark rates are published every 30 minutes and therefore the Content Operations Specialist will be a key part of the production cycle, taking responsibility for the process, beginning to end.
The team adopt ‘hybrid’ working, with a minimum of three days in the office each week, and two at home.

Role Responsibilities & Key Accountabilities:

• Validates data in an accurate and timely manner using the knowledge of the tools and financial markets
• Uses the approved sources to identify the data, make valuable contributions to the data or use the data as is defined in the collection policy
• Performs data investigation on diagnostic, descriptive, and statistical output during the course of research projects
• Participates in the development of new business proposals and assists on other on-going project work
• Leverages specific market / language skills to deliver on customer / business requirements, adhering to the quality metrics set
• Leads in the resolution of client cases by fixing the data integrity, missing data and other similar issues
• Collaborates with internal teams and external teams to support sourcing and collection of data
• Supports specific complex projects assigned and meets or exceeds the KPIs defined
• Supports the implementation of process improvement ideas to improve efficiency and customer experience.

Essential Skills/Experience Required:

• Demonstrate strong numeracy skills
• Demonstrate literacy, both verbal and written skills
• Able to understand and interpret complex market information
• Have a high regard for accuracy
• Be able to multi task producing accurate work under pressure of time
• Effective at decision making, including when faced with partial information

Desired Skills/Experience Required:

• Good interpersonal skills, able to work in a small team
• Working knowledge of Office 365 applications
• Understanding of the global financial marketplace

Education/ Certifications: (Specific degrees and/or certifications (denote required or preferred))

• Graduate Entry level, or equivalent

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
Please take a moment to read this
privacy notice
carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained,
your rights and how to contact us as a data subject
.
If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice

• Validates data in an accurate and timely manner using the knowledge of the tools and financial markets
• Uses the approved sources to identify the data, make valuable contributions to the data or use the data as is defined in the collection policy
• Performs data investigation on diagnostic, descriptive, and statistical output during the course of research projects
• Participates in the development of new business proposals and assists on other on-going project work
• Leverages specific market / language skills to deliver on customer / business requirements, adhering to the quality metrics set
• Leads in the resolution of client cases by fixing the data integrity, missing data and other similar issues
• Collaborates with internal teams and external teams to support sourcing and collection of data
• Supports specific complex projects assigned and meets or exceeds the KPIs defined
• Supports the implementation of process improvement ideas to improve efficiency and customer experience