Benefit Specialist

at  Epique Realty

Job Overview:
Epique Realty is a leading, tech-focused brokerage that combines cutting-edge technology with a modern approach to real estate. Our focus on innovation and comprehensive support has established us as a go-to choice for agents and brokers seeking to excel in a fast-paced industry. We’re currently looking for a Benefits Specialist to deliver exceptional service and ensure our agents and brokers receive the dedicated support they need to thrive.

• Processing all activities related to client benefits plans as set up while meeting and exceeding client Service Level Agreements.
• Keep track of inventory/make sure vendors have supplies
• Coordinating sign installation with vendors
• Communicating between vendors to agents and keeping track of signs.
• Ensuring email and ticketing systems are updated and keeping notes in the ticketing system of completed tasks
• Ordering cards, and communicating it was shipped, and keep tracking in sheets
• Ordering digital business, signs, and headshots,
• Answering emails regarding benefits, keeping track of their work,
• Excellent in Google spreadsheets, and keeping everything updated.
• Qualifications:
• Excellent Data Entry, and excellent customer service experience
• Experience in Google Spreadsheets a plus, and a problem solver
• Work well under pressure, and ensure everything is communicated
• Performs complex operational and transactional tasks required to administer company benefit programs, and provides prompt and accurate responses to agents.
• People-Oriented: Enjoy interacting with people and thrive in team-oriented projects.
• Detail-Oriented: Focus on providing accurate and thorough work to ensure client satisfaction.
• Achievement-Oriented: Love challenges and view them as opportunities for growth and success.