Benefits Administration Project Manager

at  CONDUENT HR SERVICES LLC

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

REQUIREMENTS:

• 5 years or more of experience in a Program Manager or Project Manager role in technology-driven programs/projects.
• Direct experience in leading/managing full lifecycle projects, or subsections of large/complex projects.
• Knowledge in “Benefits Administration” preferred in the areas of Health and Welfare and Defined Benefits.
• Demonstrated experience in project risk management.
• Relationship management and business development experience.
• Strong planning, organizational, leadership, meeting facilitation and negotiation skills.
• Ability to perform critical analysis of complex projects.
• Ability to perform preliminary project cost estimates in support of design process.
• Ability to effectively interview and interact with project executive sponsors, project team, and external consultants.
• Strong interpersonal skills, including strong verbal and written communication skills, the ability to make effective presentations, and communicate technical concepts to non-technical stakeholders.
• Demonstrated integrity within a professional environment.
• Advanced proficiency in MS Project, MS Word, Visio, MS Excel and PowerPoint.
• In-depth Project Management Institute (PMI) Knowledge Areas and demonstrated proficiency preferred.

EDUCATION REQUIREMENTS

• Bachelor’s Degree Computer Science, Information Systems, Business Administration, or other related field required or Equivalent years’ experience.
• Certified or pursuing certification as a Project Management Professional (PMP) preferred, but not required.

PURPOSE:

The Benefits Administration Project Manager will be responsible for leading large, complex, or multiple medium-scale client projects. The PM will coordinate with project stakeholders in the implementation of those projects. The PM will use project management best practices (procedures, processes, templates, tools) that are required to support the planning and execution of projects.
Through structured governance, the PM enables appropriate initiating, planning, executing, monitoring, and controlling, and closing for the program to achieve benefits. The PM establishes and communicates program goals and directs team activities. The PM is responsible for managing integration, scope, time (schedule), cost, quality, resources, communication, risk and procurement activities and deliverables.
The PM adheres to the established project management methodology and standards while carrying out responsibilities. The PM adheres to the prevailing project governance standards and status reporting requirements. The PM develops and maintains relationships with Business Unit leads and leadership teams to manage expectations of service, including work products, timing, and the value to be delivered for those projects.

RESPONSIBILITIES:

• Support the Defined Benefits and Health & Welfare client Teams in leading client projects (core hours are 8-5pm EST.)
• Use of standard program/project management practices (procedures, processes, templates, tools) to support the planning and day-to-day execution of projects.4027
• Maintain relationships with the client, leadership and stakeholders to manage expectations of service, including work products, timing, and the value to be delivered.
• Demonstrate a thorough understanding of complex program management and leverage knowledge of Conduent to identify risk and evaluate impacts.
• Demonstrate excellent program management skills, inspire teamwork and responsibility with team members, and use current tools to enhance the effectiveness of deliverables while applying to projects.
• Ensure appropriate involvement of all stakeholders.
• Accountable and responsible for activities pertaining to managing integration, scope, time (schedule), cost, quality, resources, communication, risk, and procurement.
• Proactively identify and manage risks and issues pertaining to the project.
• Ensure appropriate governance practices are in place to monitor and control the project.
• Track the progress of program activities and deliverables and the non-program work to the consolidated project benefits.
• Support the client change request process through the creation of charters, scope statements, risk assessments, budgets, and value discussions.

In this role, you can expect the following working conditions:

• Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday