Benefits Officer

at  Wealden District Council

Salary: £24,409 - £32,858 p.a (dependent on experience & development milestones)
Contract Type: Permanent / Full Time (open to Job Share)
Hours: 37
Location: Based at Hailsham/Hybrid, East Sussex and Homeworking
Are you passionate about helping people in need and making a difference in your community?

WHO?

We are looking for a Benefits Officer to join our team.

• You will assess claims for Housing Benefit and Council Tax Reduction for our customers, ensuring that they receive the financial support they are entitled to and need
• Determine entitlement by accurately calculating customer’s household, disabilities, income, savings, investments, and rents, determining which scheme applies to them before entering information accurately onto the Academy system
• Liaise with voluntary organisations, other services of the Council or other organisations, to ensure customers receive a comprehensive service, sound advice and are supported to make informed choices
• Identify customers who should be claiming Housing Benefit or Council Tax Reduction and help them to make a claim online or face to face