Benefits Specialist

at  Medcan

About Us:
Established over 30 years ago, Medcan is a global leader in assessing clients’ overall well-being and inspiring them to live well. Medcan has a comprehensive range of diagnostic assessments, which, in combination with innovative programs tailored to specific needs, are designed to successfully reach improved health outcomes.
Over 80 physicians and specialists, alongside a broad roster of complementary health care disciplines, provide health and lifestyle management services on site and by video consult for individuals, families and organizations. Our team of 700+ staff see clients virtually and physically from our downtown Toronto and Oakville clinics.
Benefits Specialist
Reporting to: Sr HRBP
The Opportunity
Medcan is looking for a junior/intermediate Benefits Specialist to join its growing downtown Toronto team. This role plays an integral role in supporting in managing benefits administration and must have experience managing in-house and third-party benefits. This role also supports HR Operations in employee requests, helping and guidance to employees and managers on issues related to HR policies, benefit programs, performance management, and employee concerns. The incumbent must have strong customer service orientation, ability to work independently and effective time management skills.
The Accountabilities:

Benefits Administration:

• Administer and manage employee benefits programs, including medical/dental insurance, retirement plans, and wellness initiatives.
• Lead benefits orientation sessions of new hires, provide consultation on available benefits options, and answering employee inquiries.
• Collaborate with the insurance providers & external benefits consultants and take a lead on the annual re-enrollment process, communicating changes to employees and facilitating benefits enrollment.
• Maintain accurate employee records in both Workday and Manulife Admin Site, including changes and terminations
• Assist employees with benefit-related issues, addressing inquiries, resolving problems, and providing guidance on available resources
• Conduct regular benefit audits to ensure accuracy and compliance
• Manage all types of leave, (STD & LTD, Unpaid Leaves, and other Statutory Leaves) including Return to Work, ensuring accurate tracking and compliance with legal requirements
• Handle WSIB Cases, including injury reporting, claim management, and facilitating return-to-work programs
• Managing Accommodations Requests: understanding the request, consulting HRBP, and People Managers on how best navigate these cases with minimal disruption to the business.

HR Operations:

• Supports daily HR administration functions ensuring compliance with company policies and processes, including the processing of changes for internal transfers, promotions and employee data
• Responding and consulting with employees and managers on related to policies, benefit programs, performance management, employee relations concerns and resolving issues in a timely and professional manner.
• Assist in developing and implementing HR policies and processes to enhance operational efficiency.
• Partnering with HRBP on the development and management of various HR programs and projects
• Act as HR Rep of the Joint Health and Safety Committee and keep Health and Safety processes current to ensure compliance

The Requirements:

• Post-secondary degree/diploma in Human Resources or a related discipline.
• At least 2 years of experience as a HR professional (HR Coordinator, HR Generalist, or similar).
• CHRP designation is an asset.
• Excellent interpersonal, oral and written communication skills and ability to interact with all levels of an organization and candidates.
• Effective relationship building, business partnership and client management skills.
• Results-oriented, with a demonstrated ability to deliver results within aggressive deadlines.
• Ability to always deal with individuals sensitively, tactfully, diplomatically, and professionally
• Ability to build collaborative relationships and trust with people managers and employees.Previous exposure to Workday is an asset.

This is an 18-month maternity leave contract starting in January 2025 working full-time hours. This will be a hybrid role (2 days/week in the office).
Our Benefits:
Medcan’s philosophy of Live Well, For Life applies not only to our clients, but also our valued staff members. We provide paid Wellness Days along with a variety of programs to help our employees manage their mental and physical well-being. We offer special employee rates on fitness sessions, in-house specialty services, and complimentary membership to our clinic to name a few.
This position comes with an attractive total compensation package including a competitive compensation model, a comprehensive benefits plan, and a genuine opportunity to grow. We offer hybrid/flexible work arrangements to help Medcanners balance their work and personal or family needs.
We also have employee perks to continue to help our staff Live Well, For Life. This includes complimentary group fitness sessions as well as an on-site healthy lunch program provided by our own food and catering brand, Nourish. We also provide interactive webinars hosted by our in-house experts focused on Eat, Move, Think. Our enhanced benefits package is just one of the reasons why we continue to be one of Canada’s Best Managed Companies!
We thank all applicants for their interest; however only those selected for an initial interview will be contacted. No phone calls and no agencies please.
Diversity, Inclusion, and Accessibility:
Medcan is an equal opportunity employer committed to the principles of employment equity, diversity, and inclusion. We continuously work to provide a fair opportunity for all staff to participate and succeed at work, creating a sense of belonging, respect and a place that values the unique perspectives and lived experiences of each member of our team. We recognize the value of diversity in attributes such as age, gender identity and expression, sexual orientation and attractionality, ethnicity, race, colour, nationality, family and marital status, ability, religion and belief, freedom of thought, and any other characteristic that makes you unique. If these principles resonate with you, we encourage you to apply!
If contacted for an employment opportunity, please advise your Talent Acquisition Specialist if you require accommodation

Please refer the Job description for details