BI Developer - HCM

at  West Fraser

West Fraser offers a range of exciting career opportunities for individuals seeking challenging and rewarding careers. Vancouver HR-IT department is currently recruiting for a Business Intelligence Developer - HCM.

• Create and manage Cognos BI analytics solutions that turn data into knowledge.
• Serve as a primary resource for Human Capital Management (HCM) requests involving complex reports, integrations and dashboards utilizing UKG Cognos BI and/or other reporting and visualization tools.
• Design, develop, document, test, analyze and maintain reports and integrations
• Identify opportunities for improvement of related technologies and implement them
• Prioritize, schedule, and administer enhancements and defect resolution are required
• Evaluate resolutions and analyze trends for ways to prevent repeated problems
• Communicate with key stakeholders at all organizational levels
• Field incoming problem tickets from end users to resolve issues
• Record, track, and document the problem-solving process and resolution in ServiceNow
• Test fixes and perform post-resolution follow-ups to ensure problems are resolved
• Assist in the development and maintenance of manuals and guidelines
• Analyze and assess existing business systems and procedures
• Conduct research on emerging application development software products and features
• Liaise with vendors for efficient implementation of new software products and features