Bid Manager

at  Hinduja Global Solutions

Hinduja Global Solutions (HGS) is seeking an experienced Bid Manager to join our Cape Town team. In this role, you will be responsible for leading the entire bid management process for private sector clients, ensuring each proposal is tailored to their specific needs. You will take ownership of developing high-quality, competitive bids from strategy to submission, reflecting our company’s strengths in customer experience management, digital transformation, and offshore service delivery.
Collaborating with our sales, marketing, and operations teams, you will gather all necessary information to craft comprehensive solutions that meet client objectives. Your role will involve managing timelines, overseeing content development, and ensuring every submission aligns with both client requirements and internal standards. With a focus on the South African private sector and international markets such as the UK, you will incorporate our Cape Town-based offshore capabilities into bids, emphasising our expertise in digital services and cost-effective solutions. Additionally, you will be proactive in identifying opportunities to improve the bid process, driving continuous improvement across all bid-related activities. This role is perfect for someone who thrives in a fast-paced, results-driven environment and is committed to delivering high-quality bids that make us stand out in the marketplace.
Hinduja Global Solutions (HGS), part of the multi-billion dollar conglomerate Hinduja Group, has been offering Business Process Management (BPM) solutions for more than four decades. A leader in customer experience management, HGS’s mission is to optimize the customer journey to make its clients more competitive.
HGS has built expertise focusing on Customer Experience Management, Back Office Processing, Contact Centers, Data Analytics, Digital and Interactive Solutions and HR Solutions. Today, HGS partners with 190 of the world’s top brands for core BPM services and 600+ payroll processing clients. It is the only outsourcing provider that takes a true “globally local” approach, with local leadership teams who understand the market. The global delivery network serves international customers both onshore and offshore to drive efficiencies and delivering customer delight.
To make ourselves a stronger organization talent-wise, we are looking for dynamic thinkers and achievers - people who can work on innovative ideas, both simple and complex to transform, and add value, thereby giving a competitive edge to the client’s businesses

Please refer the Job description for details