Bid Manager

at  Phoenix Software

The Bid Manager is responsible for managing the bidding and tendering process across our Sales Divisions (Public Sector, Education, Corporate Housing & Charity), ensuring alignment with customers’ current and future business and technical requirements.
Key responsibilities include organising and coordinating all aspects of bid production, from content capture to commercial modelling, to deliver compelling bids and proposals that drive both business acquisition and retention.
An agile approach is required to tailor content for specific audiences, ensuring the ability to effectively represent Phoenix’s technology vision and solutions to customers.
You will be responsible for fostering strategic partnerships with vendors to create mutually beneficial outcomes and ensure successful collaboration.
This position is ideal for someone who thrives in a dynamic, high-growth environment, is comfortable working towards set targets, and excels in high-pressure situations.

The main responsibilities are:

• Oversee the written and editorial aspects of the entire bid and proposal development process.
• Effectively communicate requirements, deadlines, and expectations to key stakeholders and the bid/proposal team.
• Manage and maintain the bid library, bid tracker, author content, and provide editing support for text generated by other team members.
• Rewrite and edit proposal responses, incorporating inputs from various stakeholders including technical, sales, marketing, finance, commercial, legal, and operations teams.
• Ensure drafts meet high standards of readability, clarity, and accuracy by reviewing grammar, spelling, punctuation, sentence structure, and formatting.
• Produce high-quality documents, ensuring all completed bids and proposals adhere to bid specifications and client requirements.
• Regularly update and maintain the bid library, bid tracker, and related content to ensure accurate and current information.
• Conduct post-submission bid analysis to identify areas for improvement and drive future success.
• Apply strong commercial understanding, P&L management, and risk management skills in the bid process.
• Manage complex, multi-workstream opportunities with a deep understanding of internal governance and compliance procedures.
• Provide support for the operational and sales teams in implementing new agreements for complex bids.
• Uphold company objectives as defined by the information security policy.
• Perform all duties with a focus on maintaining data and information security in line with company standards.

The Bid Manager plays a critical role in driving Phoenix’s success and must exhibit a proactive, organised approach with the ability to perform effectively under pressure and meet tight deadlines. Strong communication skills and a high degree of initiative are essential, particularly when working towards common goals. The following personal and professional attributes are vital for the role:

• A passionate and enthusiastic professional committed to excellence.
• Strong ability to coordinate cross-functional teams, including technical staff at all levels, bid teams, marketing, communications, and external partners.
• Exceptional copy-editing skills with attention to grammar, spelling, punctuation, and the ability to adhere to house style and standards.
• Excellent prioritisation skills, ensuring tasks are aligned with their importance and business needs.
• A collaborative team player who actively shares knowledge, provides support, and offers guidance to colleagues and clients alike.
• Creative problem-solving abilities to tackle challenges effectively.
• Strong multitasking skills with the capacity to manage diverse projects in a service-oriented environment.
• Ability to prioritise tasks efficiently while delivering on tight deadlines.
• Advanced proficiency in MS Word and competency in MS Office and MS Teams.
• Solid commercial acumen, with a thorough understanding of P&L and risk management.
• In-depth knowledge of Phoenix’s Microsoft Service offerings and capabilities.
• Commitment to supporting the company’s information security objectives.
• Conduct all duties with a focus on maintaining data and information security standards

Experience:

• 5 years’ bid management experience

GET TO KNOW PHOENIX

We aim to be the UK’s leading IT solution and service provider with a forward-thinking approach and a friendly atmosphere.
Working for us, you’ll be given the support you need to succeed. You’ll be inspired by our achievements, recognised for your contribution, and constantly challenged to grow.
We enable digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud technology, data, AI, cyber security, and collaboration tools. By understanding the individual goals of our customers, we empower UK organisations to make a difference to the lives of their employees, service users, and communities.
We are a signatory on the Race at Work Charter, actively involved in the Women in IT Network, and a Disability Confident Committed and Living Wage employer

WE PROVIDE ALL EMPLOYEES WITH THE SKILLS NEEDED TO DO THEIR JOB BY OFFERING PERSONAL DEVELOPMENT PLANS AND ENCOURAGE APPLICATIONS FROM ANYONE WHO THINKS THEY CAN BRING WHAT IS REQUIRED TO THE ROLE. SO, EVEN IF YOU DON’T MEET EVERY POINT DETAILED IN THE CRITERIA ABOVE, WE ENCOURAGE YOU TO STILL APPLY – SIMPLY EXPLAIN HOW YOUR CURRENT SKILLS AND EXPERIENCE ARE RELEVANT IN YOUR APPLICATION.

Phoenix Software
Pocklington
York
England
United Kingdom
Full-time: hybrid working available
300+ employees
Information services

The main responsibilities are:

• Oversee the written and editorial aspects of the entire bid and proposal development process.
• Effectively communicate requirements, deadlines, and expectations to key stakeholders and the bid/proposal team.
• Manage and maintain the bid library, bid tracker, author content, and provide editing support for text generated by other team members.
• Rewrite and edit proposal responses, incorporating inputs from various stakeholders including technical, sales, marketing, finance, commercial, legal, and operations teams.
• Ensure drafts meet high standards of readability, clarity, and accuracy by reviewing grammar, spelling, punctuation, sentence structure, and formatting.
• Produce high-quality documents, ensuring all completed bids and proposals adhere to bid specifications and client requirements.
• Regularly update and maintain the bid library, bid tracker, and related content to ensure accurate and current information.
• Conduct post-submission bid analysis to identify areas for improvement and drive future success.
• Apply strong commercial understanding, P&L management, and risk management skills in the bid process.
• Manage complex, multi-workstream opportunities with a deep understanding of internal governance and compliance procedures.
• Provide support for the operational and sales teams in implementing new agreements for complex bids.
• Uphold company objectives as defined by the information security policy.
• Perform all duties with a focus on maintaining data and information security in line with company standards

The Bid Manager plays a critical role in driving Phoenix’s success and must exhibit a proactive, organised approach with the ability to perform effectively under pressure and meet tight deadlines. Strong communication skills and a high degree of initiative are essential, particularly when working towards common goals. The following personal and professional attributes are vital for the role:

• A passionate and enthusiastic professional committed to excellence.
• Strong ability to coordinate cross-functional teams, including technical staff at all levels, bid teams, marketing, communications, and external partners.
• Exceptional copy-editing skills with attention to grammar, spelling, punctuation, and the ability to adhere to house style and standards.
• Excellent prioritisation skills, ensuring tasks are aligned with their importance and business needs.
• A collaborative team player who actively shares knowledge, provides support, and offers guidance to colleagues and clients alike.
• Creative problem-solving abilities to tackle challenges effectively.
• Strong multitasking skills with the capacity to manage diverse projects in a service-oriented environment.
• Ability to prioritise tasks efficiently while delivering on tight deadlines.
• Advanced proficiency in MS Word and competency in MS Office and MS Teams.
• Solid commercial acumen, with a thorough understanding of P&L and risk management.
• In-depth knowledge of Phoenix’s Microsoft Service offerings and capabilities.
• Commitment to supporting the company’s information security objectives.
• Conduct all duties with a focus on maintaining data and information security standard