Bilingual Account Coordinator

at  Pollard Banknote Limited

We’re looking for a dynamic and detail-oriented Bilingual Account Coordinator to join our Sales & Marketing team in Winnipeg.
Reporting to the Senior Manager, Sales & Marketing, you will be responsible for assisting in managing several established Lottery accounts, and acting as a liaison between assigned clients and internal work groups, to ensure exceptional service and product quality from initial ticket concept through production to delivery.

WHO WE ARE

At Pollard Banknote Limited, we’ve been a leader in instant lottery ticket manufacturing and services for over a century, delivering innovation and quality. Our diverse, talented team drives creativity and collaboration. Alongside our traditional products, we lead in digital lottery solutions, enhancing player engagement with cutting-edge technology. Join us in impacting millions of lives with exciting lottery experiences and help shape the future of gaming!

• Partner with the internal account team and assist in managing several clients and projects.
• Prepare customer specifications for lottery tickets and obtain appropriate approvals from the clients.
• Track and maintain project paperwork, while ensuring accurate and timely delivery of projects.
• Participate in strategic planning and development alongside internal teams through the creation of new ticket artwork and other specific lottery documentation.
• Respond in a timely and efficient manner to all incoming inquiries and correspondence, both internally and externally, relative to assigned accounts.
• Liaise and collaborate with internal work groups to troubleshoot any issues that may arise, and to meet customers’ delivery requirements