Bilingual Account Executive I

at  Holman

Holman is a global automotive leader that serves both commercial and consumer clients The Holman Way by always doing the right thing for our people, our customers, and the community since 1924. The Holman story began nearly a century ago as a single Ford dealership in New Jersey. Today, Holman, headquartered in Mount Laurel, New Jersey, is one of the largest family-owned automotive service organizations in North America with more than 6,500 employees across North America, the UK, and Germany.
Holman delivers a unique range of automotive-centric services including industry-leading fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Guided by its deeply rooted core values and principles, Holman is continuously Driving What’s Right.
Holman has an outstanding opportunity for a Bilingual (English/French) Account Executive based in our Mississauga, ON or Laval, QC locations

• Work as a single point of contact and partner with internal and external clients to provide exceptional customer service and act as a resource for all client inquiries.
• Act as a customer advocate who is readily available to customers to address needs. Develop and maintain relationships with assigned client base and remains focused on client retention.
• Work closely with account management team and all internal departments to maintain ownership of account and associated responsibilities.
• Manage all aspects of the job effectively in a dynamic and fast paced environment.
• Monitor and trend client KPI’s and alerts, and facilitate custom client reporting. Develop and deliver Annual Business Reviews (ABRs).
• Make recommendations for best in class practices, identify cost savings opportunities, and provide analysis, inclusive of Lifecycle Cost Analyses.
• Manage action item lists, ongoing projects, and strategic initiatives from receipt through completion.