Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

WE HAVE POLICIES TO ENSURE EQUAL ACCESS AND PARTICIPATION FOR PEOPLE WITH DISABILITIES, INCLUDING PROVIDING WORKPLACE ADJUSTMENTS (ACCOMMODATIONS). A COPY OF APPLICABLE POLICIES IS AVAILABLE ON REQUEST.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
Learn more about our recruitment process and your candidate journey here.
If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site

ABOUT THE ROLE

We’re looking for a Bilingual Claims Representative I - Claims Management Services (CMS) to join our growing team!

What you’ll do here:

• Open new claims on the phone with clients and ensure immediate handling of the situation.
• Gather versions of events from the insured and/or witnesses by interviewing them about the events.
• Determine if the claim is covered or not by analyzing the coverage required to cover the claim.
• Analyze the information obtained, make decisions that will be used to establish liability and review the assessment of damages.
• Settle the claim in a fair and reasonable manner, validate damages and complete payments.

What you bring to the table:

• Adjuster licence and passed exams.
• Experience that is relevant to the position.
• Strong time management skills.
• Excellent written and verbal communication skills.
• Bilingualism in English and French is a requirement
• No Canadian work experience required however must be eligible to work in Canada.

LI-Hybrid

Working here means you’ll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique