Bilingual - Credit agent (FR\EN)

at  Iceberg Finance Group

This dynamic, growing organization is currently recruiting for a Credit Agent. We are looking to grow our team with people who share our energy and enthusiasm for creating the best customer experience.
Iceberg Finance is a company that is well-positioned in the fields of auto financing and personal loans across Canada. Its mission is to help a wide range of customers who have difficulty obtaining financing. Offering adapted solutions, Iceberg Finance is recognized for its quality service and professionalism.
This position is an excellent opportunity to build on existing customer service skills and learn consumer credit profile decision-making. Fine tune your multitasking abilities, while developing your communication and problem-solving skills. It is a fantastic team environment.

• Bilingual FR\EN
• Support approvers in the analysis of credit files;
• Inbound/outbound calls to complete customer files;
• Responding to customer calls and emails;
• Data entry of customer files;
• Credit adjudication (training provided);
• Providing superior professional service to valued clients.