Bilingual Customer Service Agent - 1 yr contract

at  Stanley Black Decker Canada Corporation

WHO WE ARE

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn’t stopped us from evolving into a vibrant, diverse, global growth company.

WHAT YOU WILL GET TO DO

• Process transactions and various inquiries using Outlook, SAP and Esker
• Receive distributor calls as well as some end user calls
• Provide reliable information to both internal and external customers
• Work with appropriate functional groups or team members to proactively eliminate errors and inefficiencies in the order process

PURPOSE-DRIVEN COMPANY:

You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices