Bilingual Dealer Services Analyst

at  Ford Motor Company

Join our Ford Credit team as we create tomorrow! We are looking for bright, enthusiastic, and team-oriented individuals to join our team. Our work atmosphere is fast-paced, innovative, and people oriented. If you’re customer-focused, driven and seeking the opportunity to experience exciting challenges and growth, look no further.
As part of the Ford Credit family, you’ll enjoy excellent compensation and a comprehensive benefits package that includes a generous savings and stock investment plan (SSIP), quarterly profit-sharing, defined-contribution pension, tuition subsidies, vehicle discounts, a flex spending account with options to purchase extra vacation, allocate into a health care spending account and much more. You’ll also experience exciting opportunities for professional and personal growth and recognition.
The credit team plays an important and strategic role in ensuring high levels of customer satisfaction, as well as developing relationships with Ford/Lincoln dealers. Successful candidates will be able to work as a team to manage service levels and achieve common goals. The DSA role gives employees a broad understanding of the company’s plans and programs, as well as a sales and marketing mindset that prepares employees for future rotations within the company. Potential rotations include sales operations, marketing, wholesale, business development, and more (Including both remote work and hybrid location-dependent opportunities). We are a company that believes strongly in professional growth, developing business acumen, and promoting employees from within.

NOTE: ALTHOUGH THIS IS A REMOTE BILINGUAL DEALER SERVICES ANALYST POSITION - THERE IS A REQUIREMENT TO ATTEND THE TRAINING IN PERSON, LOCATED IN OAKVILLE, ONTARIO (MAY BE A MINIMUM OF 5 WEEKS). THERE MAY BE ADDITIONAL REQUIREMENTS TO PERIODICALLY ATTEND ON-SITE DURING THE PROBATIONARY PERIOD. IN ORDER TO BE ELIGIBLE FOR THIS POSITION YOU MUST RESIDE IN THE GREATER TORONTO AREA.

• Bilingual (French/English) required.
• University/College Degree preferred.
• Excellent oral and written communication skills.
• Strong organizational skills with ability to perform multiple tasks.
• Strong negotiation and relationship building skills.
• Excellent analytical skills, attention to detail, and ability to thrive in a high-paced, performance-driven environment.
• Must be available to work a flexible schedule, including some evenings (Monday to Friday up to 10:00 pm EST), some holidays, and some Saturdays (up to 8:00 pm EST).
• Proficient PC skills (i.e., Word, Excel, Outlook).
• Financial analysis experience.
• Risk management, collections, and/or credit decisioning experience.

WE THANK ALL APPLICANTS FOR THEIR INTEREST, BUT ONLY THOSE SELECTED FOR AN INTERVIEW WILL BE CONTACTED. SUCCESSFUL CANDIDATES WILL BE REQUIRED TO PROVIDE PROOF OF DEGREE COMPLETION FOR THE HIGHEST LEVEL OF EDUCATION ATTAINED.

Ford Credit Canada Company is an Equal Opportunity Employer and is committed to a culturally diverse workforce. Accommodations for applicants with disabilities throughout the recruitment, selection and / or assessment processes, where needed, are available upon request. Please inform Human Resources of the nature of any accommodation(s) that you may require.

Please refer the Job description for details