Bilingual Disability Administrator I

at  Robertson and Company

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking.
Introduction: Prime Hires is seeking a skilled Bilingual Disability Administrator to join our client.
Contract Dates: 4 months with potential to extend or convert
Pay Range: $17.15 per hour
Business Hours: Monday to Friday (Remote in Quebec)

Job Responsibilities:

• Reviewing incoming claim applications against an established set of criteria
• Identifying and following up for outstanding information
• Applying contractual provisions to set up all claims using web-based software
• Maintaining productive and collaborative relationships with internal partners to achieve and maintain client service deliverables
• Prioritizing and re-prioritizing constantly conflicting demands with very tight turnaround times

Experience & Qualification Requirements:

• Impeccable time management and organizational skills
• Computer savvy - Intermediate PC skills with MS Word, MS Excel
• Customer service or data entry experience
• Ability to build and maintain strong service relationships
• Candidate must have great attention to detail and must be accustomed to repetitive, tedious work environment

Personal Attributes:

• Strong attention to detail
• Strong oral and written communication skills
• Strong analytical and problem-solving skills
• Excellent organization, prioritization and planning abilities
• Strong ability to manage professional relationships with external and internal partners
• Flexible and able to cope with high workload volumes and conflicting deadlines

• Reviewing incoming claim applications against an established set of criteria
• Identifying and following up for outstanding information
• Applying contractual provisions to set up all claims using web-based software
• Maintaining productive and collaborative relationships with internal partners to achieve and maintain client service deliverables
• Prioritizing and re-prioritizing constantly conflicting demands with very tight turnaround time