Bilingual Dispatcher

at  Cascades

WELCOME HOME!

At Cascades, Sustainable Development means Respecting the True Nature of our 10,000 talents. We put you first:

• Flex and connected mode (telecommuting, flexible schedule)
• Profit sharing plan
• Telemedicine, Group insurance and pension plan with company contributions
• Accessible gym space or annual flexible reimbursement program
• Employee assistance program (because we care about the physical and mental health of our people)
• Salary range for Bilingual Dispatcher between $55,000- $60,000 CAD based on skills and experience

At our facility in Scarborough you can develop your full potential, sustainably, by applying your expertise within the Cascades Recovery + division of our team as the Bilingual Dispatcher :

• Dispatch work in the most efficient and cost-effective manner, utilizing available drivers and equipment.
• Modify routes as required while maintaining efficiency and customer centricity.
• Co-ordinate trailer shunting with plants to ensure seamless productivty.
• Inform plant(s) of any changes to inbound and outbound loads that may impact the workflow.
• Respond to emails and phone calls promptly and professionally at all times.
• Monitor route performance and production in real-time for all assigned drivers.
• Utilize various systems, such as Geotab and Power BI, to consistently achieve service level and efficiency targets through a continunous improvement approach.
• Liase with Account Management and Customer Service to effectively communicate any service interruptions or site-level issues reported by drivers.
• Review previous day’s route performance to determine areas of improvement and/or successes.
• Inform Transportation Supervisor of driver and/or equipment problems (including trucks, trailers, and containers, off site equipment).

Please refer the Job description for details