Bilingual Field Interviewer DE (Hybrid)

at  Vital Research

Are you a people person that loves tackling new challenges, meeting new people, and helping your community? A tech-savvy self-starter with the drive to start what you finish? Do you have experience in social science research or working with aging and/or disabled populations? Vital Research, in collaboration with the state of Delaware, is seeking contracted Bilingual Field Interviewers (English/Spanish speaking) to conduct interviews with individuals who are receiving state services to assess participant quality of life and satisfaction with services for National Core Indicators – Intellectual and Developmental Disabilities (NCI-IDD) projects. A mandatory two-day in-person training will be held December 3-4th in Newark and the project will continue through May 2025 (or until all surveys are completed).
As a Field Interviewer, you will play a vital role in conducting semi-structured in-person or remote (via Zoom videoconference) interviews with adults who have an intellectual or developmental disability from varying cultural, ethnic, and socioeconomic backgrounds. Through these interviews, you will be responsible for assessing the participant’s quality of life and satisfaction with services. Core questions cover topics such as: accessing essential services, communication with providers, case managers, choice of services, medical transportation, and personal safety, as well as community inclusion and empowerment.

At Vital Research, we understand that the success of our projects depends on exceptional candidates like you. That’s why we want to make sure you have all the support you need to excel in your role. Here’s what we offer:

• Paid Training
• Technology needed to complete the project.
• Quality Assurance Mentors to ensure success.
• 1099 Contractor with the flexibility to create your own schedule.
• Meaningful and rewarding work giving a voice to your community.

As a Field Interviewer, responsibilities include:

• Organizing and managing your interview schedule independently.
• Conducting interviews with empathy, ensuring a comfortable and unbiased environment.
• Traveling to participants’ preferred locations for in-person interviews, usually their homes.
• Tracking call dispositions and accessing participant information through an online file-sharing platform.
• Managing Zoom video meetings, including invitations and technical support for respondents.
• Recording interview outcomes, resolving inconsistencies, and submitting completed interviews and findings.
• Ensuring compliance with confidentiality, federal HIPAA regulations, and data security requirements.
• Maintaining regular communication with Vital Research, your trusted partner.

At Vital Research, we understand that the success of our projects depends on exceptional candidates like you. That’s why we want to make sure you have all the support you need to excel in your role. Here’s what we offer:

• Paid Training
• Technology needed to complete the project.
• Quality Assurance Mentors to ensure success.
• 1099 Contractor with the flexibility to create your own schedule.
• Meaningful and rewarding work giving a voice to your community

As a Field Interviewer, responsibilities include:

• Organizing and managing your interview schedule independently.
• Conducting interviews with empathy, ensuring a comfortable and unbiased environment.
• Traveling to participants’ preferred locations for in-person interviews, usually their homes.
• Tracking call dispositions and accessing participant information through an online file-sharing platform.
• Managing Zoom video meetings, including invitations and technical support for respondents.
• Recording interview outcomes, resolving inconsistencies, and submitting completed interviews and findings.
• Ensuring compliance with confidentiality, federal HIPAA regulations, and data security requirements.
• Maintaining regular communication with Vital Research, your trusted partner

To thrive in this role, we seek candidates who possess the following qualities:

• Fluency in English/Spanish.
• Self-driven and comfortable working independently in a remote environment.
• Tech-savvy with proficiency in Zoom and other web-based platforms.
• Comfortable interacting with individuals with disabilities and demonstrating sensitivity to their needs.
• Excellent communication skills to build trust, encourage participation, and establish rapport with potential participants.
• Access to your own car for traveling to participants’ residences.
• Equipped with a webcam, personal computer, and secure Wi-Fi connection for contract work.
• Organized and meticulous, ensuring that nothing falls through the cracks