Bilingual Medical Social Consultant - Care Coordination

at  University of Illinois

BILINGUAL MEDICAL SOCIAL CONSULTANT - CARE COORDINATION

Hiring Department: Care Coordination
Hiring Unit: University of Illinois Hospital & Health Sciences System (UI Health)
Location: Chicago, IL USA
Requisition ID: 1027725
Posting Close Date: 11/8/2024

ABOUT THE UNIVERSITY OF ILLINOIS HOSPITAL & HEALTH SCIENCES SYSTEM (UI HEALTH)

The University of Illinois Hospital & Health Sciences System (UI Health) provides comprehensive care, education, and research to the people of Illinois and beyond. A part of the University of Illinois at Chicago (UIC), UI Health comprises a clinical enterprise that includes a 495-bed tertiary care hospital, 22 outpatient clinics, and 13 Mile Square Health Center facilities, which are Federally Qualified Health Centers. It also includes the seven UIC health science colleges: the College of Applied Health Sciences; the College of Dentistry; the School of Public Health; the Jane Addams College of Social Work; and the Colleges of Medicine, Pharmacy, and Nursing, including regional campuses in Peoria, Quad Cities, Rockford, Springfield, and Urbana. UI Health is dedicated to the pursuit of health equity.
This is a full-time and benefits eligible position. UIC offers competitive salaries commensurate with experience. In addition all full time benefits eligible positions include a comprehensive benefits package which include; Health, Dental, Vision, Life, Disability & AD&D insurance, a defined benefit pension plan as well as paid leave which includes; Vacation, Holiday and Sick. In addition we offer tuition waivers for employees and dependents. Click for a complete list of Employee Benefits:
UI Health is seeking a Bilingual Medical Social Consultant to join our Care Coordination team. This Social Worker role is accountable for coordinating and facilitating patient services across the various levels of the continuum for a population of patients whose needs may include social services support or intervention. The Social Worker will assist patients and their families in navigating through the health care system based on individual and patient population needs, and may provide counseling or psychosocial assessment. The Social Worker will serve as a role model in promoting interdisciplinary collaboration, teamwork, and service excellence.

Duties & Responsibilities:

• Conducts assessments to identify individual needs and psychosocial risk factors and a specific care management plan to address objectives and goals as identified during the assessment. Promotes and coordinates optimum healthcare services with cost effective solutions.
• Counsels patients and families regarding emotional, social, and financial consequences of illness and/or disability, accessing and mobilizing family/community resources to meet identified needs. Provides crisis intervention and brief term counseling with patients and families.
• Implements care plan by facilitating authorizations/referrals as appropriate within the patients benefit structure or through extra-contractual arrangements in conjunction with care team.
• Reduce avoidable hospital admissions, readmissions, and ER visits in conjunction with care team.
• Identify and communicate a self-management plan specifically developed to assist with the improvement of self-monitoring and symptom identification.
• Assess patients’ healthcare needs and initiates outside referrals for community resources and services needed.
• Empowers patients to identify changes in health status and recognize the need to notify their primary care provider of changes.
• Collaborates with hospital staff, physicians, patients, family, insurance carrier, medical office staff, customers and facilities to assess the patient’s healthcare and psychosocial needs and assure appropriate, safe, cost-effective, timely and efficient services.
• Facilitates daily communication with the interdisciplinary team to discuss plans of care and assist with expediting care across the continuum, including participating in daily huddles and communicating to the Care Team or PCP any patient issue that will enhance the office visit.
• Identifies service delivery problems and potential for effective care management intervention. Assists in identifying system problems and issues that impede or are impeding diagnostic or treatment progression to the appropriate administrative liaison. Collaborates with the interdisciplinary care team when delays occur in consults, treatments, discharge planning, or procedures to facilitate timely, cost-effective delivery of patient services.
• Practices in accordance with applicable laws and standards, and ethical principles.
• Reviews and provides input into policies and procedures related to continuum of care and patient services facilitation.
• Performs other job duties as requested by Care Management Director or other assigned manager.
• Perform other related duties and participate in special projects as assigned.

MINIMUM QUALIFICATIONS REQUIRED:

• Master’s degree from an accredited school or university in social or behavioral science or a related health specialty area.
• Current State of IL Licensure as a Licensed Social Worker (LSW) or a Licensed Clinical Social Worker (LCSW).
• Bilingual language skills with the ability to read, write, speak and translate Spanish / English

PREFERRED QUALIFICATIONS:

• Minimum of two (2) years social work experience.
• One year experience in home health, discharge planning, or coordination of care.
• Excellent interpersonal communication skills.
• Organizational, problem solving, and decision-making skills.
• PC skills to include spreadsheet and database applications and/or electronic health record.
• Sound knowledge of medical terminology, physiology, pathophysiology, surgical/non-surgical procedures.
  To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application.
  Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date. Illinois Residency is required within 180 days of employment
  The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.
  The university provides accommodations to applicants and employees. Request an Accommodation

• Conducts assessments to identify individual needs and psychosocial risk factors and a specific care management plan to address objectives and goals as identified during the assessment. Promotes and coordinates optimum healthcare services with cost effective solutions.
• Counsels patients and families regarding emotional, social, and financial consequences of illness and/or disability, accessing and mobilizing family/community resources to meet identified needs. Provides crisis intervention and brief term counseling with patients and families.
• Implements care plan by facilitating authorizations/referrals as appropriate within the patients benefit structure or through extra-contractual arrangements in conjunction with care team.
• Reduce avoidable hospital admissions, readmissions, and ER visits in conjunction with care team.
• Identify and communicate a self-management plan specifically developed to assist with the improvement of self-monitoring and symptom identification.
• Assess patients’ healthcare needs and initiates outside referrals for community resources and services needed.
• Empowers patients to identify changes in health status and recognize the need to notify their primary care provider of changes.
• Collaborates with hospital staff, physicians, patients, family, insurance carrier, medical office staff, customers and facilities to assess the patient’s healthcare and psychosocial needs and assure appropriate, safe, cost-effective, timely and efficient services.
• Facilitates daily communication with the interdisciplinary team to discuss plans of care and assist with expediting care across the continuum, including participating in daily huddles and communicating to the Care Team or PCP any patient issue that will enhance the office visit.
• Identifies service delivery problems and potential for effective care management intervention. Assists in identifying system problems and issues that impede or are impeding diagnostic or treatment progression to the appropriate administrative liaison. Collaborates with the interdisciplinary care team when delays occur in consults, treatments, discharge planning, or procedures to facilitate timely, cost-effective delivery of patient services.
• Practices in accordance with applicable laws and standards, and ethical principles.
• Reviews and provides input into policies and procedures related to continuum of care and patient services facilitation.
• Performs other job duties as requested by Care Management Director or other assigned manager.
• Perform other related duties and participate in special projects as assigned