Billing Administrator

at  The Universal Group

ARE YOU A DETAILED ORIENTED INDIVIDUAL WITH THE ABILITY TO PROBLEM SOLVE? DO YOU HAVE PRIOR EXPERIENCE AS A BILLING ADMINISTRATOR? ARE YOU PASSIONATE ABOUT PROVIDING PEACE OF MIND TO YOUR CLIENT GROUP? ARE YOU LOOKING TO BE A PART OF A GROWING TEAM AND COMPANY?

The Universal Group, recognized as one of Canada’s best-managed companies in 2023, has an exciting opportunity for a Billing Administrator! Reporting to the Billing Manager, the Billing Administrator will play a critical role in ensuring accurate and timely invoicing, managing customer accounts, and resolving billing discrepancies. This position requires a strong understanding of financial processes, exceptional organizational skills, and the ability to work collaboratively across departments to facilitate seamless billing operations.

WHAT WE NEED FROM YOU:

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field (or equivalent work experience)
• Proven experience in billing, accounts receivable, or a similar financial role
• Proficiency in Microsoft Office Excel and accounting software programs (preferably Sage 300)
• Strong analytical skills with a keen attention to detail
• Excellent communication skills, both written and verbal, for effective interaction with clients and internal teams
• Ability to multitask, prioritize workload, and meet deadlines in a fast-paced environment
• Problem-solving mindset with the ability to identify issues, propose solutions, and implement process improvements
• High level of integrity and ethics in handling sensitive financial information

Billing

• Analyze Billing Report and support documentation in detail prior to generating invoices
• Work closely with Operations/Sales to resolve/clarify discrepancies
• Generate and distribute accurate and timely invoices to clients based on established billing schedules and contractual agreements
• Maintain and update customer accounts with billing information and contact details to ensure up-to-date records
• Investigate and generate Credit Memos when appropriate
• Update Billing Manager regarding any inconsistencies or challenges
• Other duties incidental to those described herein

Collaboration and Customer Interaction

• Leverage strong customer service and problem solving skills to address billing related concerns
• Work collaboratively within our finance team to streamline billing processes
• Use exceptional time management and multitasking skills to mitigate and minimize billing related errors and concerns

Policy and Finance Support

• Assist in the development and implementation of billing policies and procedures to improve efficiency and accuracy in billing processes.

Stay Updated

• Stay updated on industry regulations, trends, and best practices related to billing and invoicing.