Billing Analyst

at  3Play Media

ABOUT THE COMPANY

3Play Media is a rapidly growing, profitable technology company revolutionizing how people consume online media. Our premium live captioning, transcription, audio description, and translation solutions serve over 10,000 higher ed, enterprise, media, and government customers. Established in 2007 at MIT Sloan, we’ve since expanded with headquarters in Boston, MA, and offices in Minneapolis, MN, and Calgary, AB.
The Billing Analyst role will be responsible for the day-to-day order to cash operations of the company, including invoicing, cash and collections activities. The Billing Analyst will have both a day-to-day and ongoing impact on financial transactions, keeping us on track, on time, and on good terms with our valued partners. The ideal candidate has a keen attention to detail and strives to continuously improve the Company’s quote to cash process across all subsidiaries.

POSITION REQUIREMENTS:

• 3+ years-experience in accounts receivable or related roles
• Understanding basic principles of finance, accounting, and bookkeeping
• Superb time management and attention to detail
• Ability to operate and prioritize tasks in a high-volume, tech-oriented environment
• Proficiency with Microsoft Excel
• Experience in NetSuite a plus
• Strong mathematical skills
• Experience in driving process improvement

• Support the company in optimizing our financial transactions and systems by performing reconciliation of payments and customer accounts
• Strengthen and grow relationships with clients by communicating with customers regarding past-due accounts
• Manage the company finances inbox to answer customer and sales inquiries regarding customer receivables and new customer onboarding
• Assist in streamlining and improving the accounts receivable process identifying areas of performance improvement
• Gather and verify invoices for appropriate documentation prior to payment
• Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
• Perform daily cash management duties, including the recording of bank deposits, updating and distribution of cash receipt logs, and posting of cash to the accounts receivable sub-ledger
• Monitor and collect accounts receivable by contacting clients
• Prepare analytical and ratio analysis in relation to A/R for management to gain a better understanding of how collection efforts are progressing and reporting results to management
• Perform monthly balance sheet reconciliations
• Ad hoc reporting and analysis as required