Billing and Collections Officers - Patient Accounts - Multiple roles

at  Cabrini Health

Billing & Collections Officer – Patient Accounts
Malvern location
Embark on a new career this year at Cabrini Health - multiple new positions have become available within our growing Patient Accounts team. The Patient Accounts department plays a vital role in driving the financial health of the organisation through efficient billing, receipting and debt recovery functions. We are a dedicated team of twenty-two professionals, committed to processing a high volume of transactions that positively influence our cash flow and help us maintain the high standard of care we provide.

Cabrini benefits:

• Increase your take-home pay with Salary Packaging up to $18,850 tax-free each year
• Hybrid work arrangement
• Attractive remuneration with guaranteed annual increases + 12.5% superannuation and 17.5% annual leave loading
• Located close to public transport with discounted Myki Commuter fares available

Health Fund Collections Officer
Permanent Part Time (22.5 hours per week)
As a Health Fund Collections Officer your day will include: reviewing aged trial balances to action debts outstanding beyond agreed health fund contractual timeframes, contacting the health fund to follow up payments, resolving rejections related to claims, coordinating correspondence between the hospital and the health funds. To be successful in this role you will need to have experience in the following: employment in a medical environment or health insurance industry, exposure to billing, or debt follow up, accounts receivable function in a hospital environment (preferable), reconciliation of accounts via Eclipse and manual claims.
Billing and Collections Officer – Private Practice
Permanent Part Time (30 hours per week)
As a Billing and Collections Officer (Private Practice) your day will include: billing and claiming for a variety of services, debt follow up / collections, management of claim rejections, liaising efficiently with internal and external stakeholder queries. To be successful in this role you will need to have the following: relevant medical billing and debt collection experience, exposure to medical billing with Medicare, DVA and Private Health Funds and accounts receivable experience in a healthcare setting.
Billing and Collections Officer – Inpatients
Permanent Full Time (38 hours per week)
As a Billing and Collections Officer (Inpatients) your day will include: invoice processing, billing and claiming for a variety of services, following up outstanding debt, management of claim rejections, reporting of aged debts and reporting doubtful debts, liaising with Private Health Funds and third-party providers. To be successful in this role, you will need to have: previous experience in health fund billing, invoicing, and reporting within a healthcare setting (preferably inpatient services), relevant debt collection experience and accounts receivable experience in a healthcare setting, as well as Pracsoft system (preferable).
If your skillset aligns with any of the above positions and you have: a strong customer service focus, professional communication skills, experience with MS Office, WebPas – we’d love to hear from you! Please click the Apply button and indicate in the application questionnaire which role/s you are applying to.
Enquiries can be directed to: Arlene Jeffery, Recruitment Advisor – 0477 280 238
Does this sound like your new role? Bring your skills and enthusiasm to Cabrini Health and help optimise the patient experience and health outcomes for our community.
Cabrini Health acknowledges the importance of creating a work environment that is welcoming, safe, equitable and inclusive for people of all backgrounds and abilities. Inclusion is core to our mission.
As part of our commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.
Working for Cabrini
Cabrini Health is a Catholic, private, for-purpose health service located in Melbourne’s southeast. Inspired by the mission and ethic of care of the Cabrini Sisters, providing quality, compassionate care to our community for more than 75 years.
There is something special about Cabrini Health. Our highly skilled staff and specialists incorporate clinical research, innovative models of care and state-of-the-art technology to deliver the best possible care and outcomes for our patients. We demonstrate our mission to serve our community through outreach programs that support asylum seekers, provide healthcare in rural communities and in underdeveloped countries.
Our size, reputation and growth strategy ensure genuine opportunities for our people to learn, grow and realise potential.
Our values: Compassion - Integrity - Courage - Respect

Please refer the Job description for details