Billing Assistant

at  Potter Clarkson

We have an excellent opportunity for a Billing Assistant to join our Finance team based in our Nottingham office.
Potter Clarkson LLP is one of the leading pan-European Intellectual Property law firms, with seven offices across the UK, Denmark, Sweden and Germany.
We offer clients a full IP service to support them in achieving their commercial objectives. We pride ourselves in the exceptional level of client care offered by our approachable and engaged team.
We have over 90 patent and trade mark professionals and 10 IP solicitors, who are expertly assisted by over 130 support staff and state of the art IT infrastructure.
The firm is consistently ranked in the top tier of major legal guides, such as Legal 500 and MIP. We also hold three independent ISO accreditations which evidence our high level of environmental awareness, service provision and information security.
We are committed to promoting a healthy work-life balance, and supporting the wellbeing of all our people. We offer a wealth of health and wellbeing benefits and resources including healthcare, attractive flexible working options, sports and social groups, virtual mindfulness sessions, a virtual wellbeing hub, mental health first aiders, and a busy social calendar.

REQUIREMENTS

• Proven billing experience.
• Experience using Excel is essential.
• Ability to manage and prioritise workloads, especially during busy periods.
• Strong administrative and organisational skills.
• Good interpersonal and communication skills, with a proactive and personable approach.
• Receptive and open to learning new skills and acquiring an understanding of the industry.
• Process driven.
• Ability to excel at meeting deadlines when working within a busy team environment.
• Professional telephone manner.
• GCSE of C (or equivalent) or above in Maths & English.

THE ROLE

The role requires an experienced biller who is able to create complex invoices accurately and quickly. Ideally the successful applicant will have prior relevant experience, favourably within a legal environment however this is not required. Whilst Billing will be the primary focus of the role there will also be a number of smaller responsibilities to add variety to the role.

DUTIES AND RESPONSIBILITIES

• Creating invoices in multi-currency.
• Building relationships with professional staff to ensure bills are produced on time.
• Ensuring bills are in accordance with client’s requirements.
• Checking bills (wording, VAT and amend in line with attorney requirements).
• Setting up new clients and matters.
• Processing standard charges.
• Internal & external query resolution.
• Producing weekly excel reports.
• Uploading invoices to Portals and resolving portal queries with ebilling providers and fee earners (if necessary).
• Any other duties as and when required.
• Providing a consistently high level of customer service.