Billing Clerk

at  Robert Half

A client of ours is on the lookout for a dedicated Billing Clerk to join their team in the Waste, Refuse & Environmental Waste Management industry, located in Houston, Texas. The role offers a contract to hire employment opportunity, where you will be key in managing customer accounts, processing payments, and providing excellent customer service.

Responsibilities

• Handle customer accounts, including daily follow-up on overdue accounts and ensuring payments received are allocated to the correct account and invoice.
• Generate and send collection letters and emails, recording all communication sent to customers in their respective accounts.
• Review accounts for partial payments and coordinate payment arrangements for remaining balances.
• Process payments and credit memos accurately and promptly.
• Provide back-up phone support when required, tracking all call-related information for auditing and reporting purposes.
• Be an advocate for the portal, providing excellent customer service to our clients.
• Handle invoicing with a focus on Accounts Receivable and collections.
• Update client accounts with correct billing and address information, troubleshooting issues promptly.
• Assist in additional special projects as required by the team.
• Proficiency in billing procedures, including the processing and tracking of invoices.
• Familiarity with the industry’s standard billing software and tools.
• Experience in handling customer queries and providing excellent customer service.
• Ability to work independently and prioritize tasks in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Proficient in using Microsoft Office Suite, especially Excel and Word.
• Excellent communication skills, both written and verbal.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Demonstrated ability to work effectively in a team environment.
• Knowledge of basic accounting principles is preferred.
• High school diploma or equivalent is required; additional education or certifications in accounting or related field are beneficial.
• Availability to work standard business hours, with occasional overtime if necessary.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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• Handle customer accounts, including daily follow-up on overdue accounts and ensuring payments received are allocated to the correct account and invoice.
• Generate and send collection letters and emails, recording all communication sent to customers in their respective accounts.
• Review accounts for partial payments and coordinate payment arrangements for remaining balances.
• Process payments and credit memos accurately and promptly.
• Provide back-up phone support when required, tracking all call-related information for auditing and reporting purposes.
• Be an advocate for the portal, providing excellent customer service to our clients.
• Handle invoicing with a focus on Accounts Receivable and collections.
• Update client accounts with correct billing and address information, troubleshooting issues promptly.
• Assist in additional special projects as required by the team.
• Proficiency in billing procedures, including the processing and tracking of invoices.
• Familiarity with the industry’s standard billing software and tools.
• Experience in handling customer queries and providing excellent customer service.
• Ability to work independently and prioritize tasks in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Proficient in using Microsoft Office Suite, especially Excel and Word.
• Excellent communication skills, both written and verbal.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Demonstrated ability to work effectively in a team environment.
• Knowledge of basic accounting principles is preferred.
• High school diploma or equivalent is required; additional education or certifications in accounting or related field are beneficial.
• Availability to work standard business hours, with occasional overtime if necessary